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Westerra Credit Union in Denver, CO

Westerra Credit Union, Denver, CO

Denver, CO
Company Logo
Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled b... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
92%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
0%
Reviews from Web
  • D
    Dawn G
    Posted on November 9th, 2023 07:43 PM
    this loan was due to a divorce., so that being said my attitude walking in was not good.
    Reply from Shawna Rice
    November 11th, 2023 07:45 PM
    We hope we'll have the opportunity to serve you again and deliver exceptional services.
  • W
    Wayne S
    Posted on November 7th, 2023 11:29 PM
    Shawna was great to work with. Always available to answer questions work with us to resolve any issues.
    Reply from Shawna Rice
    November 9th, 2023 11:30 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • for
    Dave Frey
    SFTP
    J
    Jeffrey M
    Posted on November 6th, 2023 04:28 PM
    Dave is very patient with all the little things that came up. I mean I have an Internet at home made it just as easy as it should’ve been.
    Reply from Dave Frey
    November 7th, 2023 03:35 PM
    I appreciate your generous review, Jeff. It's my pleasure to assist with any hurdles that might come up, ensuring your experience with Westerra Credit Union is as convenient and smooth as possible. Your satisfaction is my top priority. Thank...
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  • G
    Gail S
    Posted on November 3rd, 2023 03:09 PM
    Too much paperwork and time. Too much duplication in paperwork. There is a paper reduction act that perhaps you should abide by. Lack of trust in customers. Otherwise Shawna is a very good representative.
    Reply from Shawna Rice
    November 5th, 2023 03:13 PM
    I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
  • for
    Dave Frey
    SFTP
    M
    Meghan C
    Posted on November 1st, 2023 03:22 PM
    Dave helped with our questions and with expediting things along the way. He was wonderful to work with!
    Reply from Dave Frey
    November 1st, 2023 03:29 PM
    I'm really glad to hear you had a positive experience, Meghan! Your satisfaction is a top priority for me and the entire Westerra Credit Union team. I'm pleased I could assist in answering your questions and speeding up the process for you....
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  • for
    Dave Frey
    SFTP
    P
    Phillip Z
    Posted on October 21st, 2023 03:08 PM
    We're in the house
    Reply from Dave Frey
    October 21st, 2023 03:16 PM
    I'm thrilled to know that you're happy with your experience at Westerra Credit Union, Phillip and Daniel! It's always our goal to provide top-notch service. A 5-star rating is the highest praise we can receive. If there are more ways in which...
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  • J
    Joseph H
    Posted on October 17th, 2023 01:11 AM
    Professional knowledge and incredibly patient responses. I'll still reach out to Monika if I need help in the future, and I'll recommend her to all my friends in need.
    Reply from Monika Higgins-Szczur
    October 19th, 2023 01:14 AM
    Thank you for the 5-Star review. If you need anything, feel free to give us a call.
  • W
    Wayne S
    Posted on October 12th, 2023 09:29 PM
    Monika was patient and willing to address any questions or concerns. Enjoyed working with her.
    Reply from Monika Higgins-Szczur
    October 14th, 2023 09:33 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • We were referred to Greg Miller by a neighbor, and Greg exceeded our expectations! He helped us every step of the way in buying our new home and made the processes sublimely efficient and easy to understand. He always responded quickly to our...
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    Reply from Owner
    June 21st, 2024 10:45 PM
    It was my pleasure, Jaime to work with you! Hope you're enjoying your home.
  • V
    Vickie C
    Posted on October 8th, 2023 03:21 PM
    Competitive rates. Easy document uploading and signing. Great communication from Kevin.
    Reply from Kevin Kendall
    October 9th, 2023 02:44 PM
    I'm thrilled to hear that you found our rates competitive and the document process convenient, Vickie. I strive to make every interaction as smooth and efficient as possible for a valued, return customer like yourself. I'm glad to know my communication...
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    About
    Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled by the members who use its services. Its purpose was to put the members first when offering financial services and treat them as valued owners. Today, the credit union remains focused on that same mission and purpose.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Equal Housing Opportunity.