Westerra Credit Union, Denver, CO
Denver, CO
Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled b... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Kevin went several extra miles during our home buying process. He and the Westerra team ensured that we were able to close very quickly and helped us make the offer that secured our first property. Once we were under contract Kevin was very...
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Reply from Kevin Kendall
January 4th, 2024 12:44 PM
I really appreciate the feedback and am looking forward to working with you again.
He Made it eady.
Reply from Kevin Kendall
December 7th, 2023 09:29 PM
Hey Jackie, I'm thrilled to hear that your experience with your mortgage transaction was a positive one. I enjoyed working with you and seeing you again. It's always my goal to make processes seamless and easy. Thank you for the 5-star rating,...
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She was very attentive and answered all questions promptly she also kept us in the loop every step of the way
Reply from Monika Higgins-Szczur
December 6th, 2023 04:56 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
for
Dave Frey
It took much longer than expected. It should have been simple and straightforward, however, the under writers kept requesting more and more information and once received they kept giving conflicting reasoning. They didn't seem to know what...
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Reply from Dave Frey
November 27th, 2023 03:38 PM
I really appreciate your honest feedback, Kathryn. I'm sorry to hear that the process was not as smooth and efficient as it should have been. At Westerra Credit Union, we are always working to improve our services and your feedback is invaluable....
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Monica was wonderful to work with. She was very professional and has a lot of experience. She went out of her way to make everything work smoothly. She constantly communicated with us and answered any questions we had. We would definitely work...
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Reply from Monika Higgins-Szczur
November 26th, 2023 06:35 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Kevin is super responsive and attentive to our loan we felt like we were given the red carpet treatment and he helped us find the right loan product for our new home!
Reply from Kevin Kendall
November 22nd, 2023 06:34 PM
I'm delighted to hear that you had such a positive experience, Chance! I always strive to provide my clients with the best service, and it's wonderful to know that I was able to assist you effectively. Finding the right loan product for your...
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Kevin was always responsive and guided us very well through out the process. It was a pleasure working with him.
Reply from Kevin Kendall
November 20th, 2023 12:31 AM
I'm truly grateful for your kind review, Praveen. It was my pleasure to guide you through the process and such a blessing to meet you both at your closing. I'm glad I was able to meet your expectations in terms of responsiveness. Your satisfaction...
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Kevin was extremely knowledgeable and helpful throughout this whole complicated process.
Reply from Kevin Kendall
November 17th, 2023 12:33 AM
I'm thrilled to hear that you had a positive experience with me David. It's always my goal to provide the best service and guidance through what can sometimes be complex process. Thank you for your glowing review and 5-star rating - it means...
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Charmaine was always pleasant and had good options for me to choose
Reply from Charmaine Booth
November 17th, 2023 03:21 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Shawnas availability was unmatched. If she missed a call she called me right back. Very quick responses as well.
Reply from Shawna Rice
November 15th, 2023 03:07 AM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
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About
Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled by the members who use its services. Its purpose was to put the members first when offering financial services and treat them as valued owners. Today, the credit union remains focused on that same mission and purpose.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Opportunity.