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Westerra Credit Union in Denver, CO

Westerra Credit Union, Denver, CO

Denver, CO
Company Logo
Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled b... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
92%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
0%
Reviews from Web
  • P
    Patricia B
    Posted on November 26th, 2024 01:11 AM
    Shawna was great to work with. Responsive and well-informed.
    Reply from Shawna Rice
    November 28th, 2024 01:13 AM
    I enjoyed working with you. Thanks for the great feedback.
  • H
    Hemalatha T
    Posted on November 21st, 2024 06:12 PM
    Everything about Westerra and Kevin's customer service is great. Especially the easy paper work and online paper work was straightforward and very user friendly. 5 Stars at every step!
    Reply from Kevin Kendall
    November 21st, 2024 07:21 PM
    I appreciate your kind words, Hema. I'm thrilled to hear that you had a great experience with the paperwork and found our online system user-friendly. I strive to make every step as straightforward as possible. Thank you for your 5-star rating...
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  • E
    Elizabeth M
    Posted on November 20th, 2024 05:15 PM
    The number of items that were required without warning. Clear communication from the get go on all things needed. Did not start loan with Troy and he did better than Jennifer honestly but if we'd had more time to shop around for a loan we might...
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  • D
    Dirk D
    Posted on November 20th, 2024 01:03 PM
    Bryan is very responsive and attentive. He skillfully guided us through the process to ensure a smooth transaction. Bryan is very focused on excellence and customer experience and it shows!
    Reply from Bryan Wisher
    November 20th, 2024 03:20 PM
    I'm thrilled to hear about your positive experience, Dirk. Your feedback is greatly appreciated, and it was my pleasure to guide you through the process. Ensuring a smooth transaction and an excellent customer experience are always my priorities...
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  • M
    Michelle M
    Posted on November 20th, 2024 12:05 PM
    Monika was Great; she was accommodating and worked diligently to support our refinancing needs.
    Reply from Monika Higgins-Szczur
    November 22nd, 2024 12:08 PM
    It was great working with you. Thanks again for putting your trust in us.
  • L
    Leslie B
    Posted on November 17th, 2024 06:08 PM
    Monika makes the entire process understandable and smooth. She is incredibly responsive and ensured that I understood ever step, as well as worked with me when questions arose. She was an enthusiastic supporter throughout and made the process...
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    Reply from Monika Higgins-Szczur
    November 19th, 2024 06:08 PM
    Thank you for the 5-Star review. If you need anything, feel free to give us a call.
  • M
    Marissa B
    Posted on November 13th, 2024 06:25 PM
    troy was so easy to work with he answered all our questions and made this process as smooth as possible .
    Reply from Troy Arnold
    November 15th, 2024 06:27 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • A
    Andrea G
    Posted on November 10th, 2024 09:02 PM
    Shwana was extremely responsive, kind, and on top of my loan process.
    Reply from Shawna Rice
    November 12th, 2024 09:05 PM
    I enjoyed working with you. Thanks for the great feedback.
  • for
    Dave Frey
    SFTP
    D
    David L
    Posted on November 3rd, 2024 01:42 PM
    Proces was easy from start to finish.
    Reply from Dave Frey
    January 13th, 2025 08:59 PM
    Thanks for the stellar review, David! I'm delighted to hear that your experience with Westerra Credit Union was smooth and hassle-free. I'm here to make the process as easy as possible, so I'm glad I could help. If you need anything else, don't...
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  • W
    Wayne S
    Posted on November 3rd, 2024 02:31 AM
    Working with Monica is a calm and informative affair. We appreciate her patience.
    Reply from Monika Higgins-Szczur
    November 5th, 2024 02:32 AM
    We hope we'll have the opportunity to serve you again and deliver exceptional services.
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    About
    Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled by the members who use its services. Its purpose was to put the members first when offering financial services and treat them as valued owners. Today, the credit union remains focused on that same mission and purpose.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Equal Housing Opportunity.