First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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The process was pleasant, we were nervous that we would overwhelmed as first time homebuyers, but the whole experience was comfortable and we appreciated the constant communication and guidance.
Reply from Jaime Ortiz
September 15th, 2026 09:50 PM
I'm so glad to hear that you had a pleasant experience, Melina. It was absolutely my pleasure to guide you through your first home buying process. I understand how overwhelming it can be, but my goal at First Federal Bank is always to make...
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Extremely responsive to calls & emails.
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excellent advisor
Reply from Jaime Ortiz
September 15th, 2026 09:50 PM
I'm so pleased to hear that you found my advice helpful, Jose. Your feedback means a lot to me and to First Federal Bank. We always strive to provide the best service to our customers. Thank you for taking the time to leave a rating and review....
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Comunicación, énfasis, compromiso, enfoque, motivación, comprensión, trabajo en equipo, dedicación, etc, asta la conclusión del trabajo, todo esto fue lo que mi esposa y yo vimos trabajando con JAIME y MERYCI súper agradecidos con el trabajo...
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Reply from Jaime Ortiz
September 15th, 2026 09:50 PM
¡Hola Ronald! Muchísimas gracias por tus generosas palabras y por la excelente calificación. Estoy encantado de saber que tu experiencia con nosotros en First Federal Bank fue satisfactoria. Nuestro equipo siempre está comprometido a proporcionar...
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Betsy always kept us informed of the status of the loan. She always answered her phone and returned text. She stays on top of the Transaction and even attended the closing.
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Corporate
Dina and her team were fantastic. We had a really tight timeline to achieve and she made sure we made it. Thankful for their dedication and expertise.
Reply from Owner
October 4th, 2024 07:30 PM
Thank you so much for your kind words! We're thrilled to hear that Dina and the team were able to meet your expectations and help you achieve your goals on time. Your appreciation means a lot to us, and we're glad we could support you with...
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Everything from the communication to helping us find the better mortgage insurance rate. Not one complaint.
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Made everything go smooth and easy for us first time home buyers! Explaining all steps that we took thought out this process!
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
I'm thrilled to hear that your first home buying experience went smoothly, Josue! It was truly a pleasure to guide you through each step of the process. I'm always here to assist with any future needs you may have. Thanks for choosing First...
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Casey’s knowledge and responsiveness!
Communication, knowledgeable, professional
831–840 of 3989
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
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