
First Federal Bank, Jacksonville, FL
Jacksonville, FL

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Communication fantastic.
Reply from Ana Guzman
September 11th, 2026 11:07 PM
It's great to hear that you found the communication fantastic, Marc. If there's anything more you need or any questions you have, don't hesitate to reach out.
It was fast , easy to navigate and overall an incredible service. I could not critique it if I tried.
Reply from Ana Guzman
September 11th, 2026 11:07 PM
Thank you for sharing your experience, Ryan. I'm glad the process was fast and easy for you to navigate. Should you ever need assistance in the future, I'm always here to help.
Betsy was excellent to work with. She helped my son Ryan with his mortgage and made the entire process smooth and stress-free. Very knowledgeable, responsive, and professional. Highly recommend!
Jaime did a great job staying in touch and getting the file closed on time.
Ana was was confident in her ability to be the best and she is the best
Reply from Ana Guzman
September 11th, 2026 11:07 PM
Thank you for your kind words, Claudia. I'm glad to know that my confidence and efforts made a positive impression on you. If there's anything more I can do to assist, please don't hesitate to reach out.
Casey was great at communicating with us every step of the way and assisting us when we had questions. He was timely in getting things done and the choices he offered were the best. We couldn't have asked for a better homebuying experience...
read more
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I truly appreciate your kind feedback, Yaima. Ensuring a smooth and informed homebuying experience is always my goal. I'm glad to hear that the options and communication met your expectations. Should you have any more questions or need further...
read more
Melanie was easy to communicate with, knowledgeable and respectful
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
It's great to hear that you found communication with me straightforward, Judy. I aim to ensure the process is as smooth and respectful as possible. If you have any questions or need further assistance in the future, please feel free to reach...
read more
Betsy made the entire process quick, easy, & painless
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
It's great to hear that the process was quick and easy for you, Ryan. I'm pleased that I could contribute to a seamless experience. If you have any further questions or need assistance in the future, don't hesitate to reach out.
Jamie was absolutely "GREAT " to work with! I will definitely recommend her to future buyers!
Jamie was easy to communicate with and made the ententire transaction seamless. I enjoyed working with her!
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
I'm grateful for your kind words, Stephanie. I'm pleased to know that you found the process seamless and communication straightforward. It was a pleasure working with you, and your recommendations mean a lot to me. If there's anything more...
read more
Ana was very thorough and knowledgeable when it came to assisting us. She made the process very simple even when there were hiccups along the way. She was patient with us as we were first time home buyers with no experience with any of the...
read more
Reply from Ana Guzman
September 11th, 2026 11:07 PM
I'm glad I could support you during your journey as first-time home buyers, Garrett. It's important to me to make the process straightforward, especially when challenges arise. If there's anything more I can do for you in the future, please...
read more
291–300 of 3988
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.