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First Federal Bank in Jacksonville, FL

First Federal Bank, Jacksonville, FL

Jacksonville, FL
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At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
  • Encompass
    M
    Marc S
    GAINESVILLE, FL
    Posted on March 12th, 2026 04:34 PM
    Communication fantastic.
    Reply from Ana Guzman
    September 11th, 2026 11:07 PM
    It's great to hear that you found the communication fantastic, Marc. If there's anything more you need or any questions you have, don't hesitate to reach out.
  • R
    Ryan B
    BRANFORD, FL
    Posted on March 12th, 2026 03:26 PM
    It was fast , easy to navigate and overall an incredible service. I could not critique it if I tried.
    Reply from Ana Guzman
    September 11th, 2026 11:07 PM
    Thank you for sharing your experience, Ryan. I'm glad the process was fast and easy for you to navigate. Should you ever need assistance in the future, I'm always here to help.
  • S
    Susan M
    Saint Johns, FL
    Posted on March 12th, 2026 01:39 PM
    Betsy was excellent to work with. She helped my son Ryan with his mortgage and made the entire process smooth and stress-free. Very knowledgeable, responsive, and professional. Highly recommend!
  • Review
    for
    Jaime Ortiz
    Encompass
    J
    Jim H
    Lees Summit, MO
    Posted on March 11th, 2026 04:17 PM
    Jaime did a great job staying in touch and getting the file closed on time.
  • C
    Claudia R K
    Micanopy, FL
    Posted on March 10th, 2026 11:04 AM
    Ana was was confident in her ability to be the best and she is the best
    Reply from Ana Guzman
    September 11th, 2026 11:07 PM
    Thank you for your kind words, Claudia. I'm glad to know that my confidence and efforts made a positive impression on you. If there's anything more I can do to assist, please don't hesitate to reach out.
  • Y
    Yaima C
    Jacksonville, FL
    Posted on March 7th, 2026 02:08 PM
    Casey was great at communicating with us every step of the way and assisting us when we had questions. He was timely in getting things done and the choices he offered were the best. We couldn't have asked for a better homebuying experience...
    read more
    Reply from Casey Sorensen
    September 11th, 2026 11:09 PM
    I truly appreciate your kind feedback, Yaima. Ensuring a smooth and informed homebuying experience is always my goal. I'm glad to hear that the options and communication met your expectations. Should you have any more questions or need further...
    read more
  • J
    Judy L S
    Clermont, FL
    Posted on March 7th, 2026 01:26 PM
    Melanie was easy to communicate with, knowledgeable and respectful
    Reply from Melanie Thomas
    September 11th, 2026 11:11 PM
    It's great to hear that you found communication with me straightforward, Judy. I aim to ensure the process is as smooth and respectful as possible. If you have any questions or need further assistance in the future, please feel free to reach...
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  • R
    Ryan M M
    Saint Johns, FL
    Posted on March 2nd, 2026 09:17 PM
    Betsy made the entire process quick, easy, & painless
    Reply from Betsy Gordon
    September 11th, 2026 11:08 PM
    It's great to hear that the process was quick and easy for you, Ryan. I'm pleased that I could contribute to a seamless experience. If you have any further questions or need assistance in the future, don't hesitate to reach out.
  • Review
    for
    Jamie Chenoweth
    Encompass
    S
    Stephanie H
    Davenport, IA
    Posted on March 2nd, 2026 01:16 PM
    Jamie was absolutely "GREAT " to work with! I will definitely recommend her to future buyers! Jamie was easy to communicate with and made the ententire transaction seamless. I enjoyed working with her!
    Reply from Jamie Chenoweth
    September 15th, 2026 09:49 PM
    I'm grateful for your kind words, Stephanie. I'm pleased to know that you found the process seamless and communication straightforward. It was a pleasure working with you, and your recommendations mean a lot to me. If there's anything more...
    read more
  • G
    Garrett T S
    Gainesville, FL
    Posted on March 2nd, 2026 12:27 AM
    Ana was very thorough and knowledgeable when it came to assisting us. She made the process very simple even when there were hiccups along the way. She was patient with us as we were first time home buyers with no experience with any of the...
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    Reply from Ana Guzman
    September 11th, 2026 11:07 PM
    I'm glad I could support you during your journey as first-time home buyers, Garrett. It's important to me to make the process straightforward, especially when challenges arise. If there's anything more I can do for you in the future, please...
    read more
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    About
    At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Eastern Standard Time (EST)
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    © 2026 First Federal Bank. All Rights Reserved.