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First Federal Bank in Jacksonville, FL

First Federal Bank, Jacksonville, FL

Jacksonville, FL
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At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
96%
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3%
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Reviews from Web
  • Persona migrate verified
    K
    Karen K
    Austin, TX
    Posted on April 30th, 2021 11:00 PM
    Cynthia and the service she provided were exceptional. I would highly recommend her and her services to anyone looking to have their loan serviced with the highest standards of integrity!!!
  • for
    Denise Pantaleon
    Encompass
    C
    Christopher D
    Orlando, FL
    Posted on April 30th, 2021 07:07 PM
    From beginning to end, Denise provided professional and timely support to ensure my wife and I had the best experience refinancing our home. Thank you Denise.
  • Persona migrate verified
    A
    Andrea M
    Houston, TX
    Posted on April 30th, 2021 02:26 PM
    Cynthia was always available to take our calls and answer our questions. She was super thorough and explained ever detail of every step. She made the 1st time buying process super easy for us!
  • C
    Crystal G
    Green Cove Springs, FL
    Posted on April 30th, 2021 02:13 PM
    Very easy process. Great communication!!
  • A
    Amelia C
    Neptune Beach, FL
    Posted on April 30th, 2021 11:13 AM
    Betsy is 100% proactive. She is certainly someone you’d want on your team for your house buying experience. She communicated clearly with me from the very beginning. Not only will I recommend her to my clients, but to friends and family too....
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  • N
    Nathaniel E
    Winter Haven, FL
    Posted on April 28th, 2021 05:08 PM
    This is one of those where I actually PLAN on referring people to Melanie should the moment arise. Seriously, seriously grateful for all the work she did for me. Not only did we close on time, but we closed early, and she saved me from myself...
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  • for
    Roger W. Tillis
    Encompass
    J
    Jodie M
    Jacksonville, FL
    Posted on April 28th, 2021 03:12 PM
    Right from the get go, Roger put us at ease. With what is a stressful time, each email / phone call, was just a reassurance of being with the right team. We couldn't be happier with the work that everyone put in to make our home buying process...
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  • J
    Jefferey A
    Saint Johns, FL
    Posted on April 28th, 2021 02:47 PM
    We received a full list of required documentation at the beginning of the process and were not piece-mealed for additional documentation. There was continuous communication and it was a stress free process.
  • E
    Elizabeth A
    Jacksonville, FL
    Posted on April 27th, 2021 09:42 AM
    Mr. Sorensen is a true professional with the ability to explain complex financial transactions with ease. We were just able to buy a dream home because of his expertise, intellect, and authentic kindness. Highly recommend.
  • J
    James B
    Jacksonville, FL
    Posted on April 26th, 2021 05:54 PM
    Casey Sorensen made it great!!
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    About
    At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    © 2026 First Federal Bank. All Rights Reserved.