First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Communication was amazing . Casey kept me in the loop and answered any question and some. i didn't feel like there was a moment were i was unsure what was going on .
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Faith, thank you for sharing your experience. I'm pleased that you felt well-informed throughout the process and that my communication met your expectations. If you have any more questions or need assistance in the future, please feel free...
read more
for
Great communication and efficiency Always explainjng any issues in advance with both client and the realtors
She communicated well!
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Steel, I'm pleased to hear that you found my communication effective. If there's anything else you need or any questions you have, please feel free to reach out. Cheers to your new home! XOXO, Jamie
for
Betsy is my go to loan Officer at Watson and now as a customer. A lot of questions come up between the application to the closing and Betsy is always there with an answer. She even advises you on vacation places.
for
Felt great, like family every thing was very professional and very helpful will always apreciate it
Reply from Jaime Ortiz
September 15th, 2026 09:50 PM
Thank you for sharing your experience, Jorge. I'm glad to hear that you felt like family and found everything professional and helpful. It's important to me that you feel valued at First Federal Bank. If there's ever anything more I can do...
read more
Timing, communication, transparency
Reply from Michael Argula
September 11th, 2026 11:10 PM
Chelse, I'm glad to hear that you appreciated the timing, communication, and transparency throughout your experience. These are important aspects that I strive to maintain. If you have any other needs or questions, feel free to get in touch...
read more
for
Betsy was very helpful with the loan process in buying our first home even with a difficult 13 hour time difference to work through. She supplies multiple loan estimate requests and answered all of our questions on what different aspects were...
read more
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
for
First Federal Bank
First Federal Bank has received a review with 5 star rating from Billy F
Reply from Owner
September 22nd, 2026 06:29 PM
Thank you for your five-star rating, Billy!
for
Great communication and follow up, would highly recommend.
for
Corporate
Awesome experience great people
Reply from Owner
August 17th, 2026 12:51 PM
Thank you Josh!
221–230 of 3988
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.