Waterstone Mortgage, Brookfield, WI
Brookfield, WI
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
My lender was absolutely incredible and made the entire process so much less stressful! Craig was professional, responsive, and went above and beyond every step of the way. I highly recommend him to anyone looking for a lender who truly cares...
read more
Reply from Craig Zalcberg
August 19th, 2026 03:11 PM
Christopher, I'm grateful for your kind words and am pleased that I could make the process less stressful for you. It's nice to know that my efforts were appreciated, and I truly value your recommendation.
We truly cannot thank Craig enough for everything he did for our family. After experiencing an unexpected rate increase with another loan officer, we felt discouraged and unsure if becoming homeowners was still possible. From the moment Craig...
read more
Reply from Craig Zalcberg
August 19th, 2026 02:12 PM
Alexia, I'm truly glad to hear that I could provide the support and guidance your family needed during such a challenging time. It's wonderful to know that my commitment and communication made a positive impact on your journey to homeownership....
read more
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Joshua K
Reply from Owner
August 19th, 2026 02:03 PM
Thank you, Joshua, for your perfect rating. I appreciate your support and am glad to have been part of your experience with Waterstone Mortgage.
Gwen, Andrew and team were great to work with They were available to answer any questions and provide thoughful helpful and guidance when working through our loan. Would definitelynjse definitely use again for any future help
read more
Reply from Gwen Swain
August 19th, 2026 01:31 PM
Joshua, I appreciate your positive feedback on working with Andrew, my team, and me. It's good to know that our availability and guidance were helpful during your loan process. I'm here for any future assistance you may need.
Very smooth process
Reply from Beth Cherry
August 19th, 2026 01:21 PM
Janet, I'm glad to hear that the process went smoothly for you. Thank you for sharing your experience!
answered all the questions we had and were always avaliable
Reply from Andy Burton - Waterstone Mortgage C...
August 13th, 2026 03:17 PM
So glad you enjoyed your experience. It was great working with you and we look forward to helping with any questions or guidance you may need in the future!
for
It was an excellent experience working with Todd; he was always very kind and answered all our questions whenever we had them. He was always available and accessible. Congratulations on having such a great team member—I would recommend him...
read more
Reply from Todd Shale
August 19th, 2026 01:17 PM
Hector, I appreciate your kind words and recommendation. I'm pleased to know that my availability and dedication made your experience a positive one. Thank you for sharing your feedback!
My experience with Gwen and her team was absolutely amazing. From start to finish, they made the entire mortgage process smooth, easy, and stress free. They were always there to answer my questions, kept me informed every step of the way, and...
read more
Reply from Owner
August 20th, 2026 02:04 PM
Austin, I'm grateful for your kind words about my team and me. It's wonderful to hear that you felt well-supported and informed throughout the mortgage process. Thank you for sharing your positive experience!
My experience with Gwen and her team was absolutely amazing. From start to finish, they made the entire mortgage process smooth, easy, and stress free. They were always there to answer my questions, kept me informed every step of the way, and...
read more
Reply from Gwen Swain
August 19th, 2026 04:03 PM
Nicole, I'm pleased to hear that you had such a positive experience with my team and me. It's nice to know that we could make the mortgage process smooth and stress-free for you. Thank you for your kind words!
for
Deeply knowledgeable and can close quickly. Greatly recommended
Reply from Owner
August 12th, 2026 03:45 PM
I appreciate the kind words, Eliceo! My team and I pride ourselves on finding solutions for every client need and scenario so I'm glad you were happy with working with us! We really enjoyed assisting you with this purchase and hope we can help...
read more
931–940 of 26899
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions