Waterstone Mortgage, Brookfield, WI
Brookfield, WI
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Great communication
Reply from Andy Burton
September 3rd, 2026 03:17 PM
Isaac, I'm glad to know you appreciated the communication. Thank you for sharing your experience!
Melena is the best. Will use her for all our mortgage needs in the future. She always goes above and beyond!
Reply from Melena Miller
September 3rd, 2026 03:12 PM
Caiden, I appreciate your kind words and am glad to know that you're considering me for your future mortgage needs. It's wonderful to hear that you feel I go above and beyond in my service.
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Lara1913 L
Reply from Owner
September 4th, 2026 04:17 PM
Thank you for the great rating, Lara! I'm so happy to know your experience with Waterstone Mortgage was positive. I hope we get to work with you again someday!!
You guys made the element portal really easy to use. Another thing we liked is that all of you were always there to help with a call, text , or email. Thank you
Reply from Gwen Swain
September 3rd, 2026 02:24 PM
Manuel, I appreciate your kind words about the element portal and our team's availability. I'm glad we could make the process easier for you. Thank you for trusting us with your mortgage needs.
This was by far one of the most difficult lending transactions and Julie and Ray stay the course and handled the situation like true professionals. Even though at one point the client demanded they have no contact with myself, the real estate...
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Reply from Julie Carlton
August 27th, 2026 01:35 PM
Jenn, thank you so much for taking the time to write this review. Sometimes, the road to the closing table is filled with bumps and extremely windy roads (to say the least, haha!!!) but we got it done! You were respectful and patient the whole...
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Nathan Jensen at Waterstone Mortgage NMLS #332253 has received a review with 5 star rating from Dena L
Reply from Owner
August 27th, 2026 02:17 PM
Thanks again!
Nathan and his team were so responsive. We received regular updates and were constantly kept in the loop. This was the easiest transaction with a lender that I have had in my 21 years of selling real estate.
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Reply from Nathan Jensen at Waterstone Mortgag...
August 27th, 2026 02:18 PM
Thanks great to hear Dena, we hope to work with you again soon
Julie was amazing! She was always available to help and answer questions along the way and gave us all options and possiblitiies to make our purchase happen.
Reply from Julie Carlton
August 27th, 2026 01:07 PM
Thank you, Kelly for the kind words! It was a pleasure working with you! I wish you guys the best on this new adventure and remember, I am always here for your mortgage needs!
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Waterstone Mortgage - Hiawatha, IA
Waterstone Mortgage - Hiawatha, IA has received a review with 5 star rating from Jenn D
Kathryn was very prompt in getting back to both myself and buyer throughout the process . Very thorough and we closed on schedule!!! Thank you!!
Reply from Kathryn Brune
September 3rd, 2026 08:32 PM
Jennifer, I appreciate your kind words and am glad to hear that the process went smoothly and on schedule. It was my pleasure to assist both you and the buyer throughout. Thank you for your feedback!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions