Waterstone Mortgage, Brookfield, WI
Brookfield, WI
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
The entire staff was absolutely wonderful! Everyone was so communicative, and we received weekly updates throughout the entire process. From the very first phone call to closing, it was an all-around great experience.The online portal was also...
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Reply from Owner
September 24th, 2026 01:47 PM
Amanda, I'm so pleased to hear that you had a positive experience with the entire team at Waterstone Mortgage. It's wonderful to know that the communication and online portal made things easier for you as first-time homebuyers. I'm grateful...
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The entire staff was absolutely wonderful! Everyone was so communicative, and we received weekly updates throughout the entire process. From the very first phone call to closing, it was an all-around great experience.The online portal was also...
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Reply from Mike David
September 24th, 2026 08:02 PM
Amanda, I'm so pleased to hear that you found the process with Waterstone Mortgage smooth and supportive. I'm glad the online portal and our team's patience and communication helped make your first home-buying experience more manageable. Your...
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Oklahoma Mortgage Group - Mike David has received a review with 5 star rating from Kolby E
Reply from Owner
September 24th, 2026 01:47 PM
Kolby, thank you for the great rating. I'm pleased to know you had a positive experience with me at Waterstone Mortgage.
Fast replies and transparency
Reply from Mike David
September 23rd, 2026 08:08 PM
Kolby, I appreciate your feedback on the fast replies and transparency you experienced with me. At Waterstone Mortgage, it's important to me that our clients feel informed and supported throughout the process.
There was confusion between Waterstone reps as well as a name change/email change mid transaction also most communication and requests came late in the business day with an urgent tone
Reply from Mary Beth Henderson
September 23rd, 2026 05:22 PM
Eileen, I apologize for the confusion you experienced during the transaction and for any inconvenience caused by the timing of communications. I am committed to improving the process and will address these concerns with my team at Waterstone...
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The knowledgeable staff, consistent communication, incredible customer service, and I just felt like my best interest were the focus through every step of the way.
Reply from Chris Russo
September 23rd, 2026 01:16 PM
I'm grateful to hear that you felt your best interests were a priority, Sonya. Providing knowledgeable support and maintaining consistent communication are core values at Waterstone Mortgage, and I'm pleased the team delivered incredible customer...
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Eric Putt, Jennifer, and the entire team at Waterstone Mortgage were fantastic to work with from start to finish. Eric and Jennifer were professional, responsive, knowledgeable, and made the entire process smooth and stress-free. They kept...
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Reply from Eric Putt
September 23rd, 2026 01:15 PM
Marcus, thank you for sharing your positive experience with me, Jennifer, and the entire team at Waterstone Mortgage. I'm glad to hear that our efforts made the process smooth and stress-free for you. Your kind words about our professionalism...
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So grateful for the knowledgeable staff, consistent communication, incredible customer service, and I just felt like my best interest were the focus through every step of the loan process.
Reply from Chris Russo at Waterstone Mortgage ...
September 23rd, 2026 01:42 PM
I'm pleased to hear that you felt your best interests were prioritized throughout the loan process, Sonya. At Waterstone Mortgage, providing knowledgeable support and consistent communication is something we strive for every step of the way....
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Dennis was very helpful through the process that made things smoother transition. I will definitely use them again and most likely will recommend to friends and family
Reply from Dennis Harvey
September 23rd, 2026 04:28 PM
Juliet, I'm pleased to hear that I could assist in making the process smoother for you. It's great to know you'd consider recommending me and Waterstone Mortgage to your friends and family. Thank you for your kind words and trust!
I had a great experience because everything was nice and easy. The portal was super easy to use and everything that I needed to do was explained super well.
Reply from Melena Miller
September 22nd, 2026 07:21 PM
I'm glad to hear that you had a great experience, Austin. At Waterstone Mortgage, I aim to make the process as nice and easy as possible, and it's wonderful to know that the portal was straightforward for you.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions