

Waterstone Mortgage, Brookfield, WI
Brookfield, WI

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Heather always answers the phone, stays on top of everything, and handles any challenges that arise with professionalism and determination. Best in the industry!
Reply from Heather Calvo
July 24th, 2026 06:17 PM
Ruth, I appreciate your kind words and am glad to hear that my approach has been helpful for you. It's great to know that you value my professionalism and determination. Thank you for your support!
Ben and Shaun were both fantastic helping me get approved for my mortgage. I was unfamiliar with the whole process being my first time and they walked me through every step. I would highly recommend Ben and his team from Waterstone!
Reply from Owner
July 24th, 2026 01:12 PM
Jarrod, I appreciate your positive rating! If there's anything more you'd like to share about your experience with Waterstone Mortgage, feel free to reach out.
Ben and Shaun were fantastic with their service and knowledge. My realtor was even impressed and he works with a great deal of lenders. They communicated promptly and were very patient with me. This was my first time buying a home, so I was...
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Reply from Ben Haughee
July 17th, 2026 06:03 PM
Jarrod, I appreciate your kind words and am pleased to hear that you felt well-supported during your first home-buying experience. It's great to know that Shaun and I could help guide you through the process smoothly. Thank you for recommending...
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Cassie is great at explaining processes and options in detail. As an agent, I know I can call with questions and she'll keep me fully updated. Clients have commented how she makes them feel comfortable addressing any questions or concerns....
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Cassie is great at explaining processes and options in detail. As an agent, I know I can call with questions and she'll keep me fully updated. Clients, especially 1st time buyers, have commented how she makes them feel comfortable addressing...
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Reply from Cassie Stephenson
July 23rd, 2026 07:05 PM
I'm glad to hear that you find my explanations clear and detailed, Crystal. It's important to me that both you and your clients feel comfortable and well-informed throughout the process. Thank you for your kind words, and I'm always here if...
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Top-notch customer service makes EJ Ward my go-to mortgage advisor.
Reply from EJ Ward
July 23rd, 2026 05:59 PM
Thank you, Natasha, for considering me your go-to mortgage advisor. I'm grateful for your kind words about the customer service you received. If there's anything more I can do for you, please feel free to reach out.
Explained everything, helped Work thru issues, excellent communication really went above and beyond.
Reply from Melena Miller
July 23rd, 2026 04:11 PM
Larry, I appreciate your kind words and am glad to know that my communication and support were helpful to you. It's wonderful to hear that I could assist you effectively throughout the process. If there's anything else you need, please feel...
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Waterstone Mortgage - Fort Walton Beach, FL has received a review with 5 star rating from J F
Heather is AMAZING!!! She worked hard for us!!! If I could give 6 stars, I would!!!
Reply from Heather Calvo
July 23rd, 2026 03:47 PM
Joseph, I'm grateful for your enthusiastic feedback. I'm pleased to have been able to work hard on your behalf. Your support means a lot to me!
Julie and Ray are wonderful to work with and we thank them for guiding us through this process! With a decision as big as this there can be a lot of stress or unknowns and Julie made me feel very comfortable and understood the pain points we...
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Reply from Owner
July 24th, 2026 01:12 PM
C, I'm grateful for your kind words about working with Ray and me. It's good to know that we could help ease the stress and uncertainties of such an important decision. We're always happy to be available for any questions you might have. Thank...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions