AmeriCU, Troy, MI
Troy, MI
Founded in 1982, The Towne Mortgage Family of Companies has more than 35 years of experience in the mortgage industry. Passionate about our customers, our company and the communities we serve, Towne is actively involved with many non-profit... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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She communicated well with us
I want to take a moment to commend Felix Yero for his exceptional service as a loan officer. His expertise and attention to detail were evident throughout the home loan process. He addressed all of my concerns with clarity and provided reassurance,...
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Reply from Owner
November 4th, 2025 03:04 AM
Thank you so much for taking the time to share your experience! It was truly a pleasure assisting you throughout your home loan process. I’m glad to hear that my guidance helped make everything clear and seamless. Your trust and kind words...
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I want to express my sincere appreciation for the exceptional assistance provided by Felix and Tammy during my loan process. They maintained clear communication and kept me informed at every step, demonstrating a high level of professionalism....
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Reply from Felix Yero - AmeriCU Mortgage
November 3rd, 2025 04:21 PM
I'm grateful for your kind words, Debra. It was a pleasure to assist you throughout your loan process. I'm glad you felt the communication was clear and that all your questions were addressed thoroughly. Your recognition of my expertise means...
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Lora made it great. She handled our requste with our best interest in mind. She was always available when we had any questions and was easily reachable. She is great to work with. Thanks for hiring her.
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Erik was wonderful to work with. He made the process as easy as it can be and was very informative every step of the way .
Buena comunicación, con profesionalismo y prontitud.
Graciaa
Reply from Felix Yero - AmeriCU Mortgage
November 1st, 2025 02:59 PM
Gracias por tu comentario, Lilia. Valoro mucho tus palabras sobre la comunicación, el profesionalismo y la prontitud en mi servicio. Si en algún momento necesitas más ayuda o tienes preguntas, no dudes en contactarme. Tu calificación de 5 estrellas...
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Felix did a great job at explaining every step of the process and answering all of the questions I had
Reply from Felix Yero - AmeriCU Mortgage
October 31st, 2025 02:23 AM
I'm glad to hear that my explanations were helpful and that all your questions were answered, Nina. Ensuring clarity in every step is something I strive for, and I'm pleased it contributed to your experience. Thank you for the 5-star review....
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Ilene is wonderful to work with and was extremely helpful taking care of a very tight timeline. She is an absolute asset to any organizatio!
Reply from Ilene Lubin
November 5th, 2025 02:52 PM
Thanks Michael and Susan!
I always love the challenge to help close a loan that another bank was unable to do! Enjoy your stunning waterfront condo! Keep in touch!
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Prompt responses and actions
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Ilene has made this experience so effortless for me from the start to finish... no complication or back and forth emails that at times can be so overwhelming and stressful. I have already referring friends and family to speak to her. THANK...
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Reply from Ilene Lubin
November 5th, 2025 02:51 PM
Thanks Geraldine! I am so happy we were able to work with you to get everything back to "normal"! Now you can breathe more easily for sure. Keep the faith and stay the course! And, of course, keep in touch!
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About
Founded in 1982, The Towne Mortgage Family of Companies has more than 35 years of experience in the mortgage industry. Passionate about our customers, our company and the communities we serve, Towne is actively involved with many non-profit organizations. Our community outreach initiatives are not just a side-effect of our business; they are the heart of it. We are, first and foremost, a local lender. Our commitment extends beyond outreach to the products we offer, including a program specifically designed to aid in the rehabilitation of struggling neighborhoods. So while we have experienced aggressive growth in the past 3 years, we continue to focus on areas often underserved by large, corporate lenders.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
NMLS ID # 3028 | NMLS Consumer Access AmeriCU is a division of Towne Mortgage Company. Programs available only to qualified borrowers. Programs subject to change without notice. Underwriting terms and conditions apply. Some restrictions apply. This is not an offer for extension of credit or a commitment to lend. Towne’s AZ License #BK-0942579. Towne’s CA License #: 41DBO-45117. Licensed by the Department of Financial Protection and Innovation (DFPI) under the California Residential Mortgage Lending Act. GA License #: 12701. IL License #: MB.6760710. Towne’s MA Mortgage Lender License #ML3028. Rhode Island Licensed Lender. Licensed by the N.J. Department of Banking and Insurance. Licensed to originate loans in AZ, CA, CT, MA, NE, NM, NV, UT, VT under Towne Mortgage Company only. AmeriCU’s Licensing AmeriCU’s Disclosures AmeriCU’s Privacy Policy
