AmeriCU, Troy, MI

Troy, MI

4.89

(5,031)

Mortgage

Mortgage Loan Officer

Contact Info

(888) 778-9700

Troy, MI

https://www.americu.com/

Location & Business Hours

Business Hours

Sat

closed

Sun

closed

Mon

9 AM to 5 PM

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4.89

(5,031)

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My experience was very good; the communication was always pleasant and respectful. The service was very efficient.

Matt made sure I always knew what was happening, he always kept me in the loop. Matt was very knowledgeable and also very nice to work with. I would recommend him to everyone.

Ilene was very attentive. She always made sure she was helping in every possible way. She genuinely cares about each of her clients. She made the whole process smooth and easy.

Reply from Ilene Lubin

May 4th, 2026 06:54 PM

Thanks Rachel for your wonderful comments. I really do care very much and love how I get to help others like you! Hope you are loving your new home! Keep in touch! :)

Our process took awhile but Jessica was always there to help and had great communication throughout it all.

As a first time home buyer Ilene mage this process smooth and unforgettable. As available and there waa no dumb question. she made sure we understood everything and she worked around the clock to make sure our needs were met. Something change...

Reply from Ilene Lubin

May 4th, 2026 06:50 PM

Hi Jessica! I loved working with you and so happy you and your family are in your new home! You deserve being a homeowner! Many blessings and keep in touch!!

Shannon seems to be literally always working. Her response to my calls , emails, etc was most alwats immediat. she also was willing to go outside of the normal lloan originator's box to put together a mutually beneficial contract for both the...

Great Service and very Prompt.

Being able to get in touch when needed and great communication.

Great Communication.

Very easy to communicate with text and email and ask questions.

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About

Founded in 1982, The Towne Mortgage Family of Companies has more than 35 years of experience in the mortgage industry. Passionate about our customers, our company and the communities we serve, Towne is actively involved with many non-profit organizations. Our community outreach initiatives are not just a side-effect of our business; they are the heart of it. We are, first and foremost, a local lender. Our commitment extends beyond outreach to the products we offer, including a program specifically designed to aid in the rehabilitation of struggling neighborhoods. So while we have experienced aggressive growth in the past 3 years, we continue to focus on areas often underserved by large, corporate lenders.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Time Zone

Central Standard Time (CST)

Disclaimer

NMLS ID # 3028 | NMLS Consumer Access AmeriCU is a division of Towne Mortgage Company. Programs available only to qualified borrowers. Programs subject to change without notice. Underwriting terms and conditions apply. Some restrictions apply. This is not an offer for extension of credit or a commitment to lend. Towne’s AZ License #BK-0942579. Towne’s CA License #: 41DBO-45117. Licensed by the Department of Financial Protection and Innovation (DFPI) under the California Residential Mortgage Lending Act. GA License #: 12701. IL License #: MB.6760710. Towne’s MA Mortgage Lender License #ML3028. Rhode Island Licensed Lender. Licensed by the N.J. Department of Banking and Insurance. Licensed to originate loans in AZ, CA, CT, MA, NE, NM, NV, UT, VT under Towne Mortgage Company only. AmeriCU’s Licensing AmeriCU’s Disclosures AmeriCU’s Privacy Policy