Southwest Funding, Dallas, TX
Dallas, TX
For more than two decades, Southwest Funding has been helping people like you to find a great home loan. Today we are still thriving, thanks in part to happy customers who have spread the word about what our company is doing to help borrowe... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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It was a great experience and smooth for a first time home buyer.
Reply from David DeWitt
July 5th, 2024 01:43 AM
I'm thrilled to hear that your first-time home buying experience was smooth and enjoyable, Barbara. Thank you for sharing your experiences and for your 5-star rating. It was a pleasure working with you at Southwest Funding. If you have any...
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Brandi always communicates with her clients but also the Realtors involved. I greatly appreciate that she goes above and beyond to make sure everyone is in "the know" during the process.
Reply from Brandi Angus
July 3rd, 2024 01:38 PM
Than you so much for your feedback Courtney! As always, it is such a pleasure working with you!!!
Buyer wasn't ready to close on closing date and my clients had a new construction home on the other side of this that got delayed and cost them and the builder money. Couldn't get anyone to call me back. not a good experience
Reply from Southwest Funding
August 8th, 2025 10:23 PM
I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences.
The steps my lender took for my pre approval.
Reply from Southwest Funding
August 8th, 2025 10:23 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
Communication from the person that was completing the paperwork for our loan: from not communicating with us about what was going on, to sending the paperwork at the last minute to title company. A very unpleasant experience.
Reply from Southwest Funding
August 8th, 2025 10:23 PM
I'm sorry to hear about your experience. We want you to know that it's important for us to deliver excellent service, and we take your review seriously.
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Stacy was VERY on top of keeping my wife and I informed. Any questions we had were answered or responded to in minutes every single time regardless of what time it was. This may the first time buyer process easy and comfortable!!!! Communication...
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Reply from Stacy West
July 4th, 2024 05:11 PM
Hi Mathew,I'm thrilled to hear that you had such a positive experience with me! It was my pleasure to assist you throughout your first home buying process and help make it as easy and comfortable as possible. I'm glad that the communication...
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Working with Mrs. Charity Martin is always a pleasure. She's very knowledgeable and always make the loan process as smooth as possible. I just want to thank her for her patience and great customer service to myself and my clients.
Reply from Southwest Funding
August 8th, 2025 10:23 PM
We're thrilled to hear that you had a fantastic experience with Mrs. Charity Martin. She indeed is a knowledgeable professional and we're glad she made the loan process run smoothly for you. Your kind words mean a lot to us and we're grateful...
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Jason Childers
Jason was extremely patient and I loved the way he explained everything step by step being our first time buying a home!! We didn’t feel pressured at all and times we were nervous about the big move he helped get us through it!!! Definitely...
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Reply from Jason Childers
July 4th, 2024 12:16 PM
I'm thrilled to hear that you had a positive experience with your first home purchase, Stanley! I understand how nerve-wracking such a big step can be, so it's really important to me to guide my clients through every stage with patience and...
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To begin with my name is not Stephanie This is how I feel about the transaction You didnt even get the agent correct. I don’t like last minute closings. The cd was not sent to the attorney office til a few hours before. The delay could have...
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Reply from Stacy West
July 4th, 2024 06:00 AM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
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Brandi was great to work with. She kept us informed, and let us know when any documents were needed. Made the transaction as painless as possible.
Reply from Brandi Angus
July 1st, 2024 09:43 PM
Thank you so much for trusting me with your mortgage! It was my pleasure to work with you!
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About
For more than two decades, Southwest Funding has been helping people like you to find a great home loan. Today we are still thriving, thanks in part to happy customers who have spread the word about what our company is doing to help borrowers get a home loan that fits their situation in an enjoyable and timely way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1993
Time Zone
Central Standard Time (CST)