Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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8 AM to 5 PM
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closed
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closed
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Reviews from Web
Trudi was just overall wonderful and great to work with.
Reply from Trudi Parton, Ruoff Mortgage
March 31st, 2026 03:42 PM
Matthew, it's gratifying to know that you felt positive about our collaboration. If there's anything else I can assist you with, please feel free to reach out.
I will always recommend Brittany to friends and family! She always has a smile on her face and is willing to go above and beyond for her clients. Brittany treats everyone as if they’re her most important client and she truly wants what is best...
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Reply from Owner
April 3rd, 2026 04:23 PM
Thank you for this wonderful review, Samantha! I'm grateful to know that my efforts made a positive impact on your experience. It's always my goal to support my clients effectively and ensure they feel valued! If there's ever anything more...
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I will always recommend Brittany when choosing a loan officer to work with! Brittany is always willing to go above and beyond to find you the answers you need and she does so with the most positive attitude . Brittany truly wants the best for...
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Reply from Brittany Eckerle, Ruoff Mortgage
March 28th, 2026 08:52 PM
Samantha, thank you for your thoughtful review. I’m grateful for your kind words and am pleased to hear that you felt well taken care of throughout the process. It's important to me that my clients feel valued and supported, and I’m glad my...
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Alex Scheske, Ruoff Mortgage
Alex Scheske was a great loan officer, he never had me waiting for a response and was very transparent on what to expect and when to expect it.
Reply from Alex Scheske
April 14th, 2026 07:38 PM
thanks for the great review, Alex! I always feel the "waiting" is one of the easiest parts of the process to alleviate
It was endless requests for more and more information. We were sent financial information about payment options for a different customer with the same first name. The links in the email usually went to an error website.
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Ashley Mattox, Ruoff Mortgage
In a word, the mortgage process was "smooth" from beginning to end. Can't think of one thing that needed improvement.
Reply from Ashley Mattox, Ruoff Mortgage
March 30th, 2026 02:08 PM
Thank you so much for the kind words! "Smooth" is exactly what I always hope the experience feels like, so that truly means a lot. It was a pleasure working with you from beginning to end. If you ever need anything in the future or know someone...
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communication great service in response in closing dates came quickly just happy all know with Ron and Karen in their service
Reply from Ron Rogers
April 7th, 2026 03:06 PM
It's encouraging to hear that you were happy with the communication and service you received, Jeannie. Knowing that everything went smoothly for you, especially with the timing of your closing dates, is important to me. If there's anything...
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The entire Ruoff team was incredible! From start to finish, Cori and his team made us feel welcomed, informed and prepared as first time home buyers!
Reply from Cori Drudge, Ruoff Mortgage
March 28th, 2026 05:58 PM
Meghan, it's wonderful to hear that you felt welcomed and informed during your journey as first-time home buyers. I strive to make the process as clear and comfortable as possible, so your feedback means a lot. If you have any questions or...
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Brian Winger, Ruoff Mortgage
Brian Winger, Ruoff Mortgage has received a review with 5 star rating from Peter F
Reply from Owner
April 9th, 2026 01:40 PM
Thank you, Peter, for your positive rating. I really appreciate your support and trust in my services at Ruoff Mortgage.
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Brian Winger, Ruoff Mortgage
Brian is amazing! He worked with us to get the best experience. His level of customer commitment exceeds any five star resort like a Ritz Carlton.
Reply from Brian Winger
April 7th, 2026 08:41 PM
Peter, thank you for such a generous compliment. It’s truly rewarding to hear that your experience felt exceptional. I strive to provide the best service possible, and your feedback is encouraging. If you ever have more questions or need further...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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