Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Daniel and Kelly were extremely helpful and super quick in communication during the whole process of obtaining a HELOC. Daniel went above and beyond to reach out to different agents (like homeowners insurance) that were dragging their feet....
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Reply from Daniel Winslow - Northpointe Bank
May 15th, 2026 02:04 PM
Nini, I'm grateful for your kind words and for highlighting the efforts Kelly and I made to ensure a smooth process for you. It's appreciated to hear that our communication and explanations met your expectations. Thank you for recommending...
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Quick, efficient, and accurate. Ric was wonderful to work with and was available and answered questions when we needed answers throught the process.
Reply from Ric Johnson
May 14th, 2026 10:24 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Everything was easy and as expected Things were timely and both Jenn & Kevin very professional
Reply from Kevin Weaver
May 14th, 2026 06:20 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Chris was great to work with and was quick to answer questions and address concerns.
Reply from Chris Bauman
May 14th, 2026 05:49 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Great customer service, the process was smooth and pleasant. Highly recommend
Reply from Owner
May 7th, 2026 05:50 PM
Thank you for trusting us with your purchase again Kellie! So glad we could make it go smoothly for you!
Dan was professional and informative. He talked us through our options and answered any question we had. The rates were reasonable and just the overall vibe was positive. We will definitely recommend Dan!
Reply from Dan Bardenhagen - Northpointe Bank
May 7th, 2026 09:48 PM
Thank you, Kellie, for your kind words. I'm happy to hear that you felt informed and supported throughout the process. It's great to know the rates and overall experience met your expectations. Your recommendation means a lot to me!
Great experience
Reply from Tyler Jenkins
May 12th, 2026 01:07 PM
Ben- it was a pleasure working with you my friend! Excited to see what you do with the house!
He got it done. Not excited that I was not advised at my escrow and insurance and taxes would not be all wrapped in like my previous mortgage and I would like someone from the office to walk me through the steps of setting all that up cuz I'm...
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Reply from Dan Bardenhagen
May 7th, 2026 09:49 PM
Hi April, I appreciate you taking the time to share your experience. I'm sorry to hear about the confusion regarding the escrow, insurance, and taxes. Please reach out to me directly so I can assist you with setting everything up and address...
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Chad was super easy to work with!
Reply from Chad Paris - Northpointe Bank
May 7th, 2026 03:25 PM
Thanks for the kind words Lizzy! You guys were great too and glad we could get you all in the house on short notice and with less cash to close than you expected! :) Wishing you guys the absolute best and appreciate you trusting my team to...
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Laurinda Conrad - Northpointe Bank
Laurinda is the best. Her whole team was excellent.
Reply from Laurinda Conrad
May 14th, 2026 01:03 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender