North Pacific Headquarters, Ann Arbor, MI

She answers EVERY single question I have. Which has been about 1,000. I’m a first time home buyer, she has been with me every step of the way. She is patient and fast answering. She was actually suggested to me by another teacher.

Bessie is very friendly and knowledgeable, he always give out best advice. whenever I have questions, he always return my call on the same day. And company charge very reasonable price, hope can work with him in the future too.

It was a pleasure to working with Bessie for my closing and re-financing. She was always accessible and very thorough.

I have worked with Bessie, she was very professional, excellent service, she always there for me if I need help or I had any questions. I am very satisfied with her. Thanks Bessie.

Seriously, that guy needs to be educated. But Bessie, was nothing but supportive and efficient, and she really kept the process moving along.

We worked with Arlene, and she was great, professional, very responsive and we got a competitive rate. She was also instrumental in handling one of their underwriters, who apparently doesn’t know or understand what student loans are or how...

She even provided me with much needed encouragement with a personal issue I was dealing with and that meant so much to me! Ask for Arlene!!!

Amazing and Stellar customer service!!! Arlene is a true expert artist in her field of work and made the process seamless and easy!

This is the second home that we have purchased with them. They were always available to answer our questions and help steer us through the process. Both times they closed on time with the lowest rates. They are second to none!

Arlene my loan officer was very professional, and went above and beyond to make sure that my loan was processed in a timely manner. 10 stars for Arlene!!!