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New Castle, VA
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4.75
for
Franklin Dufrain
ManualUpload
Z
Zeke O
Posted on February 19th, 2024 04:46 PM
Death is a fisherman, the world we seeHis fish-pond is, and we the fishes be;His net some general sickness; howe'er heIs not so kind as other fishers be;For if they take one of the smaller fry,They throw him in again, he shall not die:But death...
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5.0
for
Andrew Evans
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M
Michael A
Posted on February 16th, 2024 08:12 PM
Andrew was excellent! He helped greatly!
Reply from Andrew Evans
February 20th, 2024 08:12 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
5.0
for
Andrew Evans
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M
Michael A
Posted on February 16th, 2024 05:41 PM
Andrew was excellent!
Reply from Andrew Evans
February 20th, 2024 05:43 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
4.5
for
Annette Black
SFTP
M
Martin F
Posted on February 16th, 2024 05:34 PM
Annette team was also very helpful and responsive, as was the other lender we worked with that Annette recommended. The whole process was easy and we were kept informed the whole way. Thanks Annette!
Reply from Annette Black
February 20th, 2024 05:37 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
2.75
for
Bessie Cooper
SFTP
A
Alma G
Posted on February 16th, 2024 04:41 PM
She answers EVERY single question I have. Which has been about 1,000. I’m a first time home buyer, she has been with me every step of the way. She is patient and fast answering. She was actually suggested to me by another teacher.
Reply from Bessie Cooper
February 20th, 2024 04:42 PM
We are sorry that your experience was not optimal. A member of our team will reach out to learn more from you so we can improve.
3.75
for
Bessie Cooper
SFTP
O
Olivier B
Posted on February 16th, 2024 04:41 PM
Bessie is very friendly and knowledgeable, he always give out best advice. whenever I have questions, he always return my call on the same day. And company charge very reasonable price, hope can work with him in the future too.
Reply from Bessie Cooper
February 20th, 2024 04:42 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
4.0
for
Bessie Cooper
SFTP
J
Jenny P
Posted on February 16th, 2024 04:40 PM
It was a pleasure to working with Bessie for my closing and re-financing. She was always accessible and very thorough.
Reply from Bessie Cooper
February 20th, 2024 04:42 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
3.75
for
Bessie Cooper
SFTP
L
Lina C
Posted on February 16th, 2024 04:40 PM
I have worked with Bessie, she was very professional, excellent service, she always there for me if I need help or I had any questions. I am very satisfied with her. Thanks Bessie.
Reply from Bessie Cooper
February 20th, 2024 04:42 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
3.75
for
Bessie Cooper
SFTP
K
Keiran T
Posted on February 16th, 2024 04:36 PM
Seriously, that guy needs to be educated. But Bessie, was nothing but supportive and efficient, and she really kept the process moving along.
Reply from Bessie Cooper
February 20th, 2024 04:39 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
4.25
for
Annette Black
SFTP
M
Minnie M
Posted on February 16th, 2024 04:35 PM
We worked with Arlene, and she was great, professional, very responsive and we got a competitive rate. She was also instrumental in handling one of their underwriters, who apparently doesn’t know or understand what student loans are or how...
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Reply from Annette Black
February 20th, 2024 04:39 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
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