

New American Funding, Santa Ana, CA
Santa Ana, CA

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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This was an extremely smooth experience until about the last week or so before closing. This timing just happened to coincide with the mortgage underwriting conditions. That's when the wheels fell off. And the communication at that point wasn't...
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Paul Godbout has received a review with 5 star rating from Kaleigh G
Reply from Owner
October 12th, 2026 03:02 PM
I'm grateful for your perfect rating, Kaleigh. It’s rewarding to know you had a positive experience with New American Funding.
Jonathan was great to work with, but there seemed to be a breakdown in communication internally at NAF. My clients were not happy with the overall experience and felt it was more stressful that it needed to be.
Marty is a great communicator AND an expert in his field. I am thankful for the wealth of knowledge he brings to every conversation.
Nice follow up with the buyer is key in making sure they perform in a timely manner.
Job well done Tabitha.
Looking forward to working with you again!
Reply from Owner
October 12th, 2026 03:25 PM
Thomas, thank you for recognizing the importance of follow-up in ensuring a smooth process. I'm glad to hear that you found our efforts effective. I look forward to working with you again at New American Funding!
Staying on top of the buyer and making sure they perfomed!
Reply from New American Funding - Tabitha Marc...
October 12th, 2026 08:13 PM
Thomas, I'm pleased to hear that you appreciated my efforts in staying on top of the buyer's performance. At New American Funding, ensuring a seamless process is always a priority.
Michelle was very informativ, giving us the best option for us which ended up being the 2nd reverse mortgage . Emily was great at keeping us informed of what was needed to complete the process.All in all, it was a smooth transaction and we'd...
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Reply from Michelle Redberg
October 5th, 2026 08:31 PM
Thank you Frank! It's great to know that Emily and I were able to make the process smooth for you. Thank you for recommending my services and trusting New American Funding with your reverse mortgage. We are here to help!
Jennifer helped me through my loan process and all I can say is she was awesome! Never have I had a loan process go so smoothly! Jennifer was always professional and a pleasure to talk to. Anybody reading this review and looking for help with...
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Reply from Jennifer Gapasin
October 6th, 2026 09:17 PM
Thank you so much for the incredible review, Yancey! It was truly a pleasure helping you through your loan process. I'm thrilled to hear that everything went smoothly and that you felt informed and supported every step of the way. Your kind...
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It took s very long time, so much paperwork on my part
Reply from Rich Pinnell
September 29th, 2026 08:16 PM
Sandra, you showed so much patience in handling the request from the underwriters, it was a pleasure working with you!!!
Everyone on the team was extremely helpful. They made the process so enjoyable and seamless. We truly appreciate everyone's hard work and help throught the entire process. You all made buying a home fun!
Reply from Lori Mccaghren
October 2nd, 2026 05:56 PM
Buying a home should absolutely be fun and I'm thrilled to hear that was your experience.! I strive to make the loan process one that you'll remember with a smile. I'm truly grateful to have been a part of your home buying success team!
1991–2000 of 472842
About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing