

NEO Home Loans - Powered By Better, New York, NY
New York, NY

We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be th... Show More
Location & Business Hours
Business Hours
Wed
24 hours(Open now)
Thu
24 hours
Fri
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Amberlee has been SO AMAZING!!! About 12 years ago she was there for my wife and I but due to our financial status, we weren’t quite ready to get into a home, but years later, she was still there for us, and went above and beyond with helping...
read more
Reply from Amberlee Merz
June 30th, 2026 07:45 PM
Kory, thank you so much for your heartfelt review! It has truly been an honor to be part of your journey over the years. Seeing you and your wife finally achieve your dream of homeownership makes everything we do worthwhile. Thank you for your...
read more
Exceptional customer service. Nicki even took our phone call for some questions while she was on vacation! That's going above and beyond the call if duty!! 👍👍👍❤️
Exceptional customer service. Nicki even took our phone call for some questions while she was on vacation! That's going above and beyond the call if duty!! 👍👍👍❤️
I was treated as though I was the only and or definitely the most important client she had. Great, responsive communicatoin, wonderful, creative brainstorming and sincere, compassionate care and understanding for our desires for our future...
read more
Reply from Katrinka Condie
June 1st, 2026 02:41 PM
What an honor to serve your family. Thank you for taking the time to share your feedback. Grateful!
My husband and I had a terrific experience with the entire team at NEO Home Loans. We refinanced our home this spring and the team worked tirelessly to make what could have otherwise been a daunting process into a very smooth and straight-forward...
read more
Reply from Owner
June 1st, 2026 12:34 PM
Thanks so much Jodi! It was a pleasure to work with you on this and we hope to serve you again in the future!!
Jewell was very helpful reviewing the options and how to structure an offer to get the best deal and the best outcome that met our goals. He was able to flex the numbers per home very quickly so we could see our options in real time before...
read more
Everyone was very helpful and assisted me in finding the best loan for my situation.
Daniel Estrada has received a review with 5 star rating from Salina B
I loved receiving Friday uprayed. It helped me not worry throughout the week or feel like I had to call 5 times a week.
Reply from Danny Estrada
June 24th, 2026 09:18 PM
I'm glad to hear that the Friday updates were helpful for you, Salina. It's important to me that you felt at ease during the process. If you ever have more questions or need assistance, please don't hesitate to reach out.
Amberlee is the reason it went so great!
Reply from Amberlee Merz
June 30th, 2026 07:47 PM
Elisa, your feedback means a lot to me. I'm so glad I could help make the process a great experience for you. It was a pleasure working with you, and I truly appreciate you trusting me to be part of your homeownership journey. Wishing you all...
read more
931–940 of 29916
About
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access