NEO Home Loans - Powered By Better, New York, NY
New York, NY
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be th... Show More
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Business Hours
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24 hours
Sat
24 hours
Sun
24 hours
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Reviews from Web
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Terrific communication and customer service all the way through closing!
Reply from James Adair
January 25th, 2025 12:15 AM
I'm thrilled to hear that you found our communication and customer service to be terrific, Gemma. Making the closing process as smooth as possible is always my aim. It was a pleasure working with you on your home loan and your positive feedback...
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Good communication overall.
Reply from Danny Estrada
June 24th, 2026 09:18 PM
I'm glad to hear that you were satisfied with the communication during our process, Pedro. Your feedback is important to us at CrossCountry Mortgage, LLC. We always aim to provide a seamless experience. Thank you for the high rating and positive...
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The assistance and guidance through things I had no idea how to handle. Very helpful with everything, so thank you!
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Justin Padron
Justin Padron has received a review with 5 star rating from Whitney B
Everyone explained the process clearly and were very nice to work with.
Reply from Dylan Heikens
October 14th, 2025 03:43 PM
I'm delighted to hear that you found our process clear and our team nice to work with, Martin. Your feedback means a lot to me and to the whole team at the Heikens Team at NEO Home Loans. It was a pleasure assisting you. Thank you for the excellent...
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Vicki Heinrich
I was nothing but impressed with the manner of how my process was handled. It was a very comforting experience for bonnie and vicki to go above and beyond to make sure I had gotten what I needed and handling all the difficulties that had risen....
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Reply from Vicki Heinrich
January 24th, 2025 10:23 PM
Thank you so much Maddie! I absolutely love working with and for you. I hope that you will enjoy your new home for years to come.
Justin Cotton has received a review with 5 star rating from Michael R
Reply from Justin Cotton
January 24th, 2025 11:29 PM
Michael, Thank you for the kind feedback.
Ashley is the BEST. She keeps me informed at every step and so sweet, yet professional. Will use her again and again.
Reply from Ashley Williams
April 16th, 2026 07:09 PM
Janet, I sincerely appreciate you, your partnership and kind words! I always enjoy working with you, looking forward to the next deal soon!!!
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Mike Conn and the team made every possible effort to make sure we could successfully move in on our closing date .
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Tim and his team at NEO Home are incredible from start to finish. Even if you have gone through the home buying experience before, you feel as though you learn something new throughout every step. All questions from us were welcomed and thoroughly...
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Reply from Tim Humphrey
January 24th, 2025 06:18 PM
Thank you for the wonderful review, Ryan! We are thrilled to hear about your positive experience with our team at NEO Home Loans. We always aim to make the home-buying process informative and easy, and we're glad to know we succeeded in that...
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About
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access