NEO Home Loans - Powered By Better, New York, NY
New York, NY
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be th... Show More
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24 hours
Fri
24 hours(Open now)
Sat
24 hours
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Reviews from Web
Shalise and her team are absolute pros! They are on top of things, communicate well and come through when they say they will, always on time!
Thanks so much
The whole program from start to finish was easy to follow and execute. And love how the the team stays involved even later after the original deal. We felt safe through the closing process and look forward to future deals.
Reply from Edgardo Balentine
September 30th, 2025 02:41 PM
Thank you so much for your kind words! We’re thrilled to hear the process felt smooth and easy to follow. Our team believes in staying involved even after closing to make sure you feel supported every step of the way. We look forward to working...
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David is a wondeful human, which I I think makes him a great lender. He was always there to answer questions or cheer us in the times we were just waiting. The way he better framed his costs and how it reflects the work of his team was true...
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Reply from David Nelson
June 30th, 2025 12:11 PM
Aw, thanks so much Jenny! It was such an honor and pleasure helping you with your beautiful new home.
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Aside from the portal being a bit relentless we found it quite smooth . We paid our own insurance and taxes so the portal didn't like an omittance . The IRS vs tax records and and having to do transcripts to make the portal satisfied was tedious...
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Reply from Brent Willis
July 9th, 2025 07:46 PM
Tracy, thanks for sharing your experience. I understand that navigating the portal and dealing with tax records can sometimes feel tedious, especially when you're handling your own insurance and taxes. I take your feedback to heart and appreciate...
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Will Koenig has received a review with 5 star rating from Mike S
Reply from Owner
August 19th, 2025 12:03 PM
Mike, thank you for the wonderful feedback. I'm delighted to hear that your experience was great. It was great working with you, and I'm pleased to have been part of your journey with NEO Home Loans. If you need any further assistance or have...
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Communication with Will and his team was super-easy and straightforward. While I still maintain that gathering all the documentation necessary to apply for a loan is a hassle and a half, that's not the teams's fault , and the web app made it...
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Reply from Will Koenig
August 19th, 2025 12:04 PM
Thank you, Michael, for sharing your experience. I'm pleased to hear that communication with my team and me was smooth and straightforward. And yes, gathering documentation can feel overwhelming, so I'm glad the web app helped simplify the...
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good service and very good help
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Preston Madison
Smoothest mortgage process I've ever experienced. Preston and his team were always available to answer questions, help locate documents, and work things out with agents and others. Highly recommend these guys!
Reply from Preston Madison
June 23rd, 2025 07:42 PM
Thank you spencer!
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Very organized process with well laid-out directions and easy to use websites. Responsive and friendly staff.
Reply from Jim Juergens
June 23rd, 2025 07:54 PM
Thank you so much for the awesome review, Marion! It means a lot to hear that the process felt smooth and straightforward for you—that’s exactly what we aim for. I'm really glad our team and the tools we use helped make things easy. We genuinely...
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About
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access