NEO Home Loans - Powered By Better, New York, NY
New York, NY
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be th... Show More
Location & Business Hours
Business Hours
Fri
24 hours
Sat
24 hours
Sun
24 hours
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Reviews from Web
Great team to work with and a great option for navigating the process. Everyone was very helpful and prompt in answering questions and reaching out with information!
I never thought I'd describe the process of applying for a mortgage as "fun," but Nathan and the Cousins Brothers Team made it feel like a rollicking roller coaster ride. Sure, there were twists and turns, but Nathan made sure our seat belts...
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Reply from Owner
August 23rd, 2026 06:06 PM
Oh my gosh...Rebekah! Best. Review. EVER! Thank you so much for your time penning this, but most of all, for the opportunity to help get you guys home. Excited to help down the road with anything you guys need.
Very communicative and willing to answer our questions cause even though this is our 2nd time we still didn't have a clue haha. The only annoying thing was the portal we had to use for signing. It had both of us on there and it would confuse...
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I have worked several times with Nicki. Any questions I have are addressed readily and will continue to use her expertise with my financial needs
Reply from Owner
August 23rd, 2026 12:58 PM
Connie, thank you so much for continuing to trust me as your mortgage advisor! I’m grateful for every opportunity to answer your questions, explain your home loan options, and help you make confident decisions about your financial future. It’s...
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Excellent communication, knowledge within the industry, underwriting moved quickly and was able to move up the closing date!
We have worked with Crystal multiple times and she is the best! She is so down to earth and quick to get an answer to whatever question we have ever come up with. She’s so knowledgeable can come up with outside of the box answers when needed....
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Reply from Crystal Toews
August 24th, 2026 10:54 PM
Thank you Tori! It has been a real privilege helping you guys over the years. It's always fun watching your big moves come together :)
Katrinka Condie has received a review with 5 star rating from Deborah D
Reply from Owner
August 23rd, 2026 10:44 PM
Thank you Deborah for your feedback! Miss you already! Enjoy your new investment.
I "inherited " Mark Robertson from my previous loan broker, who became ill My wife and I were planning on selling our large home in San Diego and moving to Palm Desert Mark picked up from where my previous broker was configuring the loan and...
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Always available for questions when we needed it! She makes us feel like the only client vs a client.
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I appreciated the transparent and continous communication through the transaction.
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About
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access