Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Very pleasant to work with! I was never left not knowing what to do next.
Reply from Judy Bettencourt
April 3rd, 2026 02:45 PM
It was a pleasure working with you Deanna. Enjoy your new home.
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Mason-McDuffie Mortgage
Mason-McDuffie Mortgage has received a review with 5 star rating from Ben M
Reply from Owner
April 7th, 2026 12:00 AM
Thanks, Ben! :)
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If I could give Kathy a million stars I would! She was amazing to work with. She is very responsive and answered any questions I had even when I felt silly asking some. Such a great experience!!
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Andrea Schenk
Clear, fast, efficient support throughout the process
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Super informative and helpful through the whole process no suprises
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Tim Williams
Tim is hands down the most knowledgeable lender I've ever worked with. He's an outside the box thinker and is always able to help clients reach their goals. He's been my go-to for not only buyers, but personal support when needed. Every single...
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John was wonderful to work with on a recent buyer transaction. He is knowledgeable, responsive, and incredibly dependable throughout the lending process. He works quickly and on time, communicates clearly, and does a great job making clients...
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Reply from Owner
April 2nd, 2026 11:46 PM
It's great to work with great agents like you as well - appreciate you leaving a review, and appreciate even more your communication and top notch work helping our mutual client buy her new home!
John was wonderful to work with on a recent buyer transaction. He is knowledgeable, responsive, and incredibly dependable throughout the lending process. He works quickly and on time, communicates clearly, and does a great job making clients...
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Reply from John Meussner
April 2nd, 2026 04:34 PM
Thanks Jason - it takes a great team to ensure the home buying process goes smoothly - couldn't do my job well without the great job you & Tiffany do as well! Always appreciate working with great real estate pros and hope we'll get to continue...
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Matt is amazing and very helpful! I will be recommending him to friends😊
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Michael Conner
Bumpy. Corrrect documents sooner and on the first try would help. Cost everyone 3 extra hours and fuel to close. Maggie was helpful. Shanna with the title company saved the day.
Reply from Michael Conner
April 3rd, 2026 08:40 AM
Thanks so much for your feedback, Joe. I agree with you, we had delays and I’m working on better ways to improve our process to ensure a smoother experience going forward. I appreciate your patience and hope we can work together again in the...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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