

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Suzanne was absolutely amazing to work with this was the most efficient and seamless process for refinancing a home. Her communication was excellent and the entire process was finished in less then 30 days. Thanks for helping us out. 😊
Reply from Owner
October 9th, 2021 12:00 AM
We're so happy to hear you had an awesome experience with Suzanne. Thank you for your feedback!
Suzanne is very easy to work with. She always made herself available to answer questions and give advice. She was wonderful at explaining all of our options and made the process seem effortless.
Melanie was very thorough in communicating with myself and my clients throughout the entire process. She is very timely in answering calls, texts, and emails, and is very knowledgeable about the mortgage industry; having knowledge of the industry...
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Reply from Melanie Rowe
September 24th, 2024 03:40 PM
Hi Ethan, I'm thrilled to hear that you and your clients had such a positive experience with me at Mason-McDuffie Mortgage. It's always my aim to provide clear and timely communication throughout the mortgage process. Knowing that you found...
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Jeff was an excellent loan officer. Helped me through the whole process and always kept in touch! Couldn’t of asked for a better experience.
Reply from Jeff Harrison
May 22nd, 2024 01:26 PM
Adam, all loans are different. Your loan of course had its challenges, but I believe the communication helped with your understanding and made it a great experience for you.
Jeff really helped me with everything I needed and was right there through the whole process. He really made it easy.
Reply from Jeff Harrison
December 16th, 2024 07:26 PM
I enjoyed working with you. Thanks for the great feedback.
Renee Jones team are very knowledgeable, so I tell my wife leave the rest and go with the best Renee Jones Mason - McDuffie Mortgage!
Reply from Renee Jones
May 21st, 2024 05:23 PM
Thanks Adrian! I appreciate the kind words.
Gina made everything happen and when there was a problem she found a source
Kathie was thorough, communicated well and very encouraging and supportive throughout the process.
Reply from Kathie Robinson
November 4th, 2024 05:36 PM
Clara, I really enjoyed working with you, helping you into your new home.
Suzanne us the best
Matthew Fitzpatrick has received a review with 5 star rating from Matheus Z
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.