

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Gina is very bubbly and friendly however I feel that she needs to take time to listen first and talk. There was a document missing when the document package was signed and it was chaotic trying to get the missing document signed at the last...
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Jamin provided excellent communication throughout the entire transaction. He assured us every step of the way, was available when we needed him, and met every deadline we needed. We were able to close early, and exceeded expectations. He was...
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Reply from Jamin Cousins
December 20th, 2024 09:41 PM
Thanks so much for the kind words James! I look forward to the next one with you!!
Tai was amazing. He was professional and made himself available to answer all questions. He listen to our concerns and made this a pleasant experience.
Reply from Tai Boutell
August 13th, 2024 05:34 PM
So super happy for you Eunice!! Really appreciated the opportunity to help you.
I recently had the pleasure of working with Tom and his team to close a loan for my clients, and I couldn't be more impressed with their service. From start to finish, Tom and his team demonstrated exceptional professionalism, expertise, and...
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Fabulous experience. Debbie explained options and possible interest rates with us before we put an offer in on the property we were interested in. She stayed in touch with us throughout the process, letting us know what was needed and next...
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Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the awesome review, Barbarie and CONGRATS on your new home purchase! :)
I love working with Lidia! She is incredibly responsive, fast, and a fantastic loan officer. Her efficiency and dedication make the entire process smooth and stress-free. Highly recommend her services!
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the awesome review, Linush! We humbly agree - Lidia is wonderful! :)
San Francisco has received a review with 5 star rating from Ramiro S
Reply from Owner
October 9th, 2024 12:00 AM
Thanks for the great review, Ramiro! :)
Michelle is great to work with, she is very responsive and has great communication!
Dana and Liz were very professional and made the process easy and stress free!
Reply from Dana Orr
July 1st, 2024 08:45 PM
Thank you. Liz and I are so happy we got to be part of this process~ We are always here for you.... free babysitting :)
Take care and Congratulations!!
Dana was helpful, understanding, and timely.
Reply from Dana Orr
July 1st, 2024 08:46 PM
Thankyou Jeannie,
I am glad we could help resolve a bad experience with another lender! Always here to help!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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