Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Tracy
Marylou has been an outstanding loan officer to work with. She is incredibly responsive, informative, patient, and works diligently to expedite everything. Her professionalism and efficiency have made the loan process smooth and stress-free...
read more
Reply from Owner
October 9th, 2024 12:00 AM
I really appreciate your kind review! Pls don’t hesitate to reach out whenever I can assist!
Fast. Application when smoothly. Closed on time.
for
It’s hard to put into words how much we appreciated the stellar customer service experience we had with Brandon. The communication and support was outstanding and I was always kept in the loop on what was going on and what was needed from me....
read more
Reply from Brandon Huff
July 3rd, 2024 03:27 PM
I'm ecstatic to hear about your positive experience, Jessica! It's my job to ensure that the mortgage process is smooth and stress-free, and I'm glad that was your experience. Your kind words mean a lot to me, and I appreciate the recommendation....
read more
for
Rick explained all the details and took time to make sure all my need were met. Thanks Rick!
Reply from Rick Hamm
July 2nd, 2024 07:17 PM
I'm thrilled to hear your positive feedback, Matt. Knowing that you felt informed and well taken care of throughout the process is exactly what we aim for at Unifirst Mortgage. Your satisfaction is my top priority, and I'm glad it showed. Thank...
read more
for
Matt Walsh
Matt is great!
The agents need to communicate with ALL INVOLVED, that means Linders, Realtors, Customers, and QUIT BLAMING EACH OTHER FOR NO COMMUNICATION
Reply from Patty Seagrave
December 16th, 2024 07:25 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
for
Debbie Mirabelli
Debbie was always available and had the answer to every question. She always provided above and beyond in communication throughout this experience.
for
Jessie Brumbaugh
Jessie makes the whole process so easy. She’s a true professiinal
for
Tom answered all of our questions and was easily reachable, responsive, knowledgeable and organized. He really helped us understand everything we needed to know as we went through the process of getting a mortgage.
Reply from Tom Engwer
July 2nd, 2024 06:37 PM
Thanks for the nice review Avalon and Brandon, it's appreciated. It was a pleasure working with you and I'm so happy for your family in the purchase of your new home!!!
for
Kathy was a great educator on the home buying process, as I’m a first time home buyer. She was super communicative about needs and due dates of documentation and kept me on track through the whole process. She also was extremely fast in getting...
read more
Reply from Kathy Lawler
July 18th, 2024 04:10 PM
Hi Megan, thank you for your kind words! I'm thrilled to hear that you found our communications and the home buying process helpful. As a first-time home buyer, it can be quite overwhelming, but I'm glad I could assist and keep everything on...
read more
5431–5440 of 40052
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.