

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Brandi went above and beyond to make the experience as easy as possible!!
Tim Williams has received a review with 5 star rating from Beth F
Tim is very helpful and always available to answer my questions.
Reply from Tim Williams
February 13th, 2025 09:46 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Very professional, always available, wonderful to work with
The team kept trying when I had communication issues and worked hard to get it done in 30 day's!
Working with new America Funding was absolutely amazing! Tim Williams was amazing, he made sure my husband and I had all our questions answered, we never felt like a burden and we felt like he was available all the time. He genuinely has changed...
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Reply from Tim Williams
February 13th, 2025 09:46 PM
Thank you for the kind survey and congratulations on your new home. I know you and Ruben will make lots of great memories there!
Ruben kept me well informed and answered all of my questions quickly. The reverse mortgage is the perfect fit for me and enables me to stay in my home. I'm very grateful for Ruben's assistance and will certainly recommend him to others.
Reply from Ruben Concepcion
August 22nd, 2024 07:26 PM
Thank you for the great feedback Susan! So glad we were able to help you stay in your home!!
Stacey is very professional and knowledgeable with our mortgage financing. She advised us on the best option forward and patiently guided us through the entire process. Super responsive and helpful every step of the way. Thank you Stacey!
Reply from Owner
January 29th, 2026 12:00 AM
Thanks, Winnie! We appreciate you.
Ruben Concepcion has received a review with 5 star rating from Susan K
Reply from Ruben Concepcion
February 20th, 2025 03:58 PM
Thank you Susan! Glad we could help!
Stacey is very professional, knowledgeable, and creative with our mortgage financing. She advised us on the best option forward and patiently guided us through the entire process. Super responsive and helpful every step along the way. Thank...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.