Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Karen Mansfield
She communicated to me and the clients every step in the way and l was very happy with her performance
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TC Smukalla
Working with TC and his team has been an exceptional experience. I have full confidence that my transitions are always in capable hands.
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Ross Foster
Ross immediately came across as very friendly and knowledgeable, and he took the time to break down complex concepts behind mortgages in ways we actually could understand. At each step of the process, he made sure we knew exactly what we were...
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Reply from Ross Foster
September 16th, 2024 05:35 PM
Thanks so much for your feedback Ben! We sure enjoyed working with you and Mary! Congrats again on your new home!!!
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Milton Close
I would not work with this company again - Milton was ok, but the remainder of the staff were amateurish without proper access to current technologies or access to the company secure site.
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Melanie Rowe
Responsive, flexible with a change, great communication, went the extra mile to get docs out early for closing.
Reply from Melanie Rowe
May 2nd, 2025 01:32 AM
I'm thrilled to hear that you appreciated the responsiveness and communication throughout the process. It was my pleasure to go the extra mile to ensure everything was ready for your closing. Thank you for your kind words, Laura!
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Karla Garcia
Karla reached out to us but let us find our way back to her while we explored working with another lender. When we returned, she was gracious, encouraging, and diligent about her work. We will certainly recommend her to other people!
Reply from Karla Garcia
September 14th, 2024 04:50 PM
Thank you so much for your incredibly kind words and a perfect rating, Brenda! I'm thrilled to hear that you felt comfortable exploring your options - that's exactly what I aim for. It brings me great joy to know you appreciated my diligence...
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Gina Proctor
Gina is very professional, reliable , knowledgeable person ,answers question properly and quick.
We really liked work with her.
Thank you Gina for all your hard work .
We really appreciate what you did for us
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Karla Garcia
Not only does Karla really know what she's doing, but she's a great communicator about what's going on within the process of securing a loan. We always knew where things stood. She's also a very nice person and great to talk to. Top marks!
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Reply from Karla Garcia
September 14th, 2024 04:51 PM
Hi Kirk, I'm truly humbled by your positive feedback. It was an absolute pleasure assisting you with your loan process. I strive for clear communication and I'm thrilled to hear that you found this beneficial. Thank you for your kind words...
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Zach was so kind and patient with me throughout the home buying process. This was the first time I've ever purchased and it went so smoothly thanks to Zach. He really took the time to educate me on the loan process and talked me off the ledge...
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Reply from Owner
September 16th, 2024 04:18 PM
Beth, I am thrilled to hear about your positive experience with our team. It's great to know Zach provided you with the necessary guidance in navigating the home buying process. We strive to educate and assure our clients every step of the...
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Zach was so kind and patient with me throughout the home buying process. This was the first time I've ever purchased and it went so smoothly thanks to Zach. He really took the time to educate me on the loan process and talked me off the ledge...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.