Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Andrew Wachter
Andrew is disorganized and has terrible communications skills. Following a very tight deadline where the initial investor declined to back the loan, Andrew continued to operate in a lackadaisical manner for us (his customers). His lack of communication...
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John was more than helpful! He gave me great advice throughout the whole process. He went above and beyond. I will most indefinitely be working with John again in the future
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Guillermo Chavez
Guillermo is very professional and easy to work with. He always looks out for the best for the client. I have worked with him for many years, and our clients are happy.
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Melanie Rowe
Melanie's experience and her professionalism
Reply from Melanie Rowe
September 24th, 2024 03:32 PM
I'm truly grateful for your kind words, Diane. I'm glad to hear that my experience and professionalism met your expectations. At Mason-McDuffie Mortgage, we strive to provide the highest quality of service for our clients. Thanks for taking...
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Jennifer is so helpful and sweet she was always available to answer any questions we had I would use her again in a heartbeat thank you very much
Reply from Jennifer Mize
September 24th, 2024 04:35 PM
Thank you Mike! I enjoyed working with you and your wife until you found the best new home for you! It was a long search but a very short escrow. :-) Congratulations on your new home! I'm still here for you as a resource.
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Andrew Wachter
We have done a number of mortgage transactions and refinances. The lack of communication was abhorrent. We ended up closing at 5:10 PM when we were supposed to close at 9:30 AM
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Sacramento
Matt Milker was a great loan officer who helped me navigate the entire journey leading to the purchase of my home. I recommend him to anyone wanting to buy a home.
Reply from Owner
October 8th, 2024 12:00 AM
Hey Matt, thanks for the awesome review and CONGRATS on your new home purchase! :)
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Tamara Torkelsen
I mostly worked with Alexis and she was fantastic! I can't say enough good things about her. She was extremely communicative, timely, and always willing to problem solve when we ran into issues. She was encouraging, yet realistic about what...
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Reply from Tamara Torkelsen
May 14th, 2025 02:30 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Diane is knowledgeable, her experience allows her to give great guidance and she doesn't give up! let's look at the loan this way, if what you had in mind may not work! She finds a solution.
Reply from Dianne Pinheiro
September 23rd, 2024 06:05 PM
Thank you so much for the kind words, Gilbert! I'm thrilled to hear you had a successful experience with me at Mason-McDuffie Mortgage. It was a pleasure working with you and finding the best solutions for your loan needs. Your understanding...
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It was a pleasure to work with Greg and he made everything super easy
Reply from Greg Mitchell
September 23rd, 2024 05:29 PM
Thanks Rajan. Likewise working with you. Congratulations on your new home!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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