Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Great experience while getting our HELOC
Reply from Owner
October 28th, 2024 05:31 PM
It was a pleasure working with you. Thank you.
Just was patient when we needed and prompt when we were ready. Great experience in spite of crazy high interest rates.
Reply from Judy Bettencourt
October 28th, 2024 05:36 PM
Thank you.
Christie is a communicator and knows how to get you to closing. She was able to handle a complex file and always had a way to fix any “issues” that arose.
Reply from Christie Mitsumura
October 26th, 2024 02:12 AM
I'm thrilled to hear such positive feedback, Jin! I am glad I was able to assist in your purchase and navigate through any complexities that arose. It's my priority to ensure the closing process through the end. Thank you for allowing me to...
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Mason-McDuffie Mortgage
Christie is one of a kind! She helped us with a tough file that had some complications. Although we’ve never met in person, we felt comfortable and assured. She’s a great communicator and does not give up. She got us to the closing table despite...
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Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the great review, Jin! :)
Great communication. Fast, Professional. Positive. Reassuring
Gregg was very supportive, patient and helpful to me - especially regarding my lack of "techy" skills.
Reply from Gregg Anderson
October 25th, 2024 08:45 PM
It was my pleasure to help you out Mary! Thank you for the 5 star review!
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Stacey Fleece
Stacey is super knowledgeable about the process and she explains things clearly and understandably with her customers like me, who are new to the home ownership/refi thing. She is also attentive and available. I'd rate her an AAA+++
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Very clear communication and assistance with any questions we had along the way. Very highly recommend Renee and her team. Thank you for all your help throughout this process. God bless.
Reply from Renee Jones
November 1st, 2024 07:44 PM
Thank you Bill! I hope you two have many years of making memories together in your new home.
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Rick and Zach were on top of it throughout the whole process. We had to very quickly find a mortgage and put an offer on a house, and they got us taken care of with the best options. They made pigs fly for us.
Reply from Rick Hamm
October 25th, 2024 04:53 PM
I'm thrilled to hear about your positive experience, Anele! We always aim to exceed our clients' expectations and create the best possible outcome. Your feedback makes it all worthwhile. knowing that we were able to facilitate the process for...
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Jennifer Patrick
Ms. Jennifer Patrick embodies the essence of a true professional, demonstrating exceptional expertise and unwavering dedication. Her remarkable patience and guidance were invaluable as we navigated a complex and unfamiliar process. Ms. Patrick's...
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Reply from Jennifer Patrick
October 25th, 2024 04:03 PM
Hi Jason, thank you for the kind words, I am humbled by your review! It was a pleasure working with you and your wife. Feel free to pass my name along to anyone else who might be in need of loan services. Thanks again, Jason!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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