

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Renee has been my go to lender for years. She gives personal attention to every detail of the transaction to guarantee it's a success! She is the best!
Reply from Renee Jones
November 1st, 2024 07:43 PM
Thank you Deb! You are pretty amazing too which is why WE have success.
Great fast service. Closed my loan in a week!
Reply from Patty Seagrave
December 16th, 2024 07:25 PM
Nothing like showing up at the office late Friday, leaving for a cruise and then closing a day or so after you return right! We love repeat customers. Thanks so much for letting us assist you with your lending needs.
Responsiveness, resourcefulness, taking time to answer my many questions and providing the detail in context, I need in order to be comfortable and securing alone for such a large purchase. Pleasant, professional, and simply great people with...
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Once again, Tom and his team went above and beyond to make sure that my clients' expectations were met and EXCEEDED!
Kim and Katy at Mason-McDuffie Mortgage are so easy to work with. They kept me informed throughout the process and provide information and support to the end.
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the awesome feedback, Jon and CONGRATS on your new home loan! :)
This was my first home and Dianne made the entire process painless . She was there to guide me and answer any questions I had along the way. 10 out of 10 rating for the entire experience.
Reply from Dianne Pinheiro
October 31st, 2024 05:33 PM
Thank you, Andres. You were such a motivated borrower and so organized you made my job easy. It was such a pleasure working with you. I hope to do business with you again.
Zachary was incredible. His understanding of this business, options, and timing gave us a lot of confidence and frankly convinced us to move forward with our home purchase. I'm so happy to have been introduced to him and Linda. We will come...
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Christie did a great job. She was very responsive and answered all of the questions I. She was a tremendous help in getting this loan completed. Thank you.
Reply from Christie Mitsumura
October 29th, 2024 10:20 PM
Thank you so much for your kind words, Craig! It was my pleasure to assist you throughout the loan process. I'm always here to answer any questions and make the process as smooth as possible. I'm thrilled that you're satisfied with my service....
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Melanie hung in there dispite complications with Seller having difficulties obtaining county approvals for modifications to the home that lacked proper permitting. This problem resulted in months of delays and required extensions to the closing...
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Reply from Melanie Rowe
January 28th, 2025 05:49 PM
I'm so glad to hear that you were satisfied with the service, Steve. It was indeed a challenging situation with the seller's county approvals, but your understanding and patience made it possible to navigate through the process. I'm thrilled...
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Mike is great with communication and easy to work with.
Reply from Mike Walsh
April 18th, 2025 01:25 AM
I'm thrilled to hear that you found the communication process smooth and enjoyed working with me. Thank you for your kind words, Bonnie. If you need further assistance, feel free to reach out anytime.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.