

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Don knows the mortgage market better than anyone I've ever seen plus his demeanor with clients us above the top He knows how to make a transaction close - best in the business
Reply from Don Bartolomucci
November 19th, 2024 12:36 AM
Thank you, Helen but Your professionalism and clothe the way you prepar your clients us like no one else! It is such a pleasure to work with You and Zyour Team!
Mason-McDuffie Mortgage has received a review with 5 star rating from Mark S
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the great review, Mark! :)
Jamin was always incredibly informative, timely and responsive. The material he provided to my client was straight forward and easy to follow. I didn't get to attend the masterclass but I'm sure that is going above and beyond any competitors...
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Reply from Jamin Cousins
December 20th, 2024 09:41 PM
Thanks so much Amy! Such a pleasure to work on this with you!
Trisha and her team worked day and night. I got updates at 9 pm. We had a last minute issue and they made sure paperwork was updated immediately so the close date didn't have to be changed. I highly recommend her.
Reply from Trisha McIntire
December 22nd, 2024 05:45 AM
I'm so glad to hear that you were pleased with our service, Sonya. We strive to provide our clients with timely updates and resolve any issues as quickly as possible. Your positive feedback means a lot to us. Thank you for your recommendation...
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Very fast response. Weekend and evening support. Very pleasant and comfortable experience.
Reply from Trisha McIntire
April 2nd, 2026 01:58 PM
Thank you, Sonya, for your kind words and the perfect rating!
We had a great professional experience
Judy Bettencourt has received a review with 5 star rating from Melissa G
the communication was great. Everytime we had a question Judy would always respond to us right away.
Kathy was the ultimate professional. She communicated with us every step of the way and gave us all the options available to us. We ended up with a great loan . The support she provided us at signing was also very much appreciated.
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Reply from Kathy McAlpine
December 17th, 2024 11:33 PM
Thank you so much for your kind words, Kelly. I'm really happy to hear that you felt well-informed and supported throughout the process, and that you're satisfied with your loan. Your feedback means a lot to me . Don't hesitate to reach out...
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Westin provided excellent full service. He met deadlines, communicated well, and explained the process at every step. I recommend Westin to anyone I know who needs the services of a mortgage professional.
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the awesome review, Tom and CONGRATS on your new home loan! :)
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.