

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Andrea and her staff went above and beyond in helping me secure the loan and guiding me through the rather complicated escrow, complicated as it was through a county affordable housing program. I felt as if they took a personal, almost familial,...
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Andrea was amazing! Next level knowledge , service, professionalism. She was above and beyond one of the BEST !
Jennifer was good at communicating what was needed, and when. She made me feel comfortable about handling such a huge, life-changing experience. She explained each process, and what to expect.
Reply from Jennifer Patrick
January 3rd, 2025 12:47 AM
I'm absolutely thrilled to hear that you felt comfortable throughout the process, Alice! Your positive feedback means a lot to me. Feel free to get in touch anytime if you have any more questions or need further assistance. Always here to help!...
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I was impressed by the way Justin took his time explaining the process with me. He was very knowledgeable and very helpful. Made my experience a very positive one. I will definitely recommend him to my family and friends. By the way, Justin...
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Here’s a polished response you can use:The personalization of the entire process made it truly exceptional. Jeremy took the time to understand our needs and tailor his approach, making us feel valued and supported every step of the way. Their...
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100% excellent service
We had a few problems and Dana went out of her way to help solve them. Have used her before and will use her again if needed.
Reply from Dana Orr
December 6th, 2024 07:49 PM
I appreciate both of you... Can't wait until you are moved in and you come visit and show pictures...
Let me know if you need anything!
Great customer service
Reply from Katy Armstrong
December 6th, 2024 05:43 PM
Thank you Lhynn!! It was a pleasure working with you
Mason-McDuffie Mortgage has received a review with 5 star rating from Andrew W
Reply from Owner
January 29th, 2026 12:00 AM
Thanks, Andrew! :)
Ricci goes the extra mile to make it happen!
4431–4440 of 40377
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.