

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Rosa was exceptional. She was professional, knowledgeable, and always available to answer my questions with care. Her attention to detail and commitment made the process smooth and stress-free. I’m truly grateful for her help.
Bron is very knowledgeable and provides superb customer service! He walked ua through every step and option answering all of my questions. He followed up every day throughout the process to give us updates and was always available. Top notch...
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Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the awesome feedback! We appreciate you! :)
Ross and team were very professional and made the entire process relatively seamless.
Reply from Owner
December 11th, 2024 12:00 AM
Thanks so much Norm! It was a pleasure working with you!!!
Mary is always informative and keeps in contact throughout the entire transaction. I just love working with her. Her compassion for her clients is obvious and her knowledge of the market makes her the perfect choice in my book! Thank you, Mary...
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Reply from Mary Johnson
December 10th, 2024 06:11 PM
Hi Julie, I'm delighted to hear such positive feedback! It's always a pleasure to work with you and keep you informed throughout the entire transaction. I truly care about our clients and strive to provide them with the best service possible....
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Kathy is the best of the best! She always goes abive and beyond and gets great results for our clients. Cant recommend her enough!
It old have been a better transaction if certain details about the borrower were made upfront instead of during the transaction.
Everyone responded to me and my husband very promptly and they were very patient and kind when we had questions about the process.
Reply from Owner
December 12th, 2024 02:30 PM
We enjoyed working with you and hope you have many many happy years in your new home. We are always here to assist you with any questions or concerns you may have.
Everyone responded to me and my husband very promptly and they were very patient and kind when we had questions about the process.
Reply from Patty Seagrave
December 16th, 2024 07:25 PM
Our office was so excited to work with you on your first home purchase. You were awesome to work with and we were excited to be a part of your first-time homebuying experience.
Quick response to all of our questions. I would highly recommend working with Tai and his team.
Reply from Tai Boutell
December 17th, 2024 08:02 PM
Thank you, Patrick! Pleasure working with you.
Jamin was there for my wife and I each step of the way. It was great to feel like we had a friend on our side during this process. We will definitely be referring our friends!
Reply from Jamin Cousins
December 20th, 2024 09:41 PM
Thanks so much Cody! It was AWESOME to work with you on this...thrilled for you to come back 'home' to MN!!!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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