

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Nikki answered all of my questions thoroughly and in a timely manner. I honestly couldn't have asked for a better first time home buying experience! Thank you for all your hard work and dedication!
Andrea is a consummate professional. I hadn't done a transaction with her before so I did the typical thing and asked other industry professionals about her and everyone, including other lenders, said she was great. Andrea got the loan funded...
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Great communication and efficiency! Look forward to working w you again!
Reply from Dana Orr
December 19th, 2024 04:43 PM
Thank you, Lauren... I appreciate working with you as well, you do an amazing job navigating the transaction. I respect your work ethic and tenacity!
Don Bartolomucci is a consummate, knowledgeable professional whom I had the pleasure of doing business with securing the mortgage for my home. It made perfect sense to me to contact Don again for the home equity loan. He handled it deftly and...
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Reply from Don Bartolomucci
January 9th, 2025 03:32 PM
You are a very special person, Denise! You have this amazing way about you to smile to my face ever time we talk. I appreciate your kind words and feel good that we were able to get you into the correct product for your situation and needs....
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There was good timely communication on what I needed to do and when.
Reply from Melanie Rowe
January 28th, 2025 05:47 PM
Thank you for your feedback, Jack. I'm glad to hear that you found our communication timely and helpful. At Mason-McDuffie Mortgage, we strive to provide clear and prompt updates to make the process as seamless as possible for our clients....
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Kathy's Communication, accuracy, kindness to my clients, and managing a VA loan process with ease was fabulous! Thank you!
Reply from Kathy McAlpine
February 10th, 2025 11:30 PM
Rita, thank you for taking the time to complete the review. Your clients were fabulous to work with and so were you .
Great communication and efficiency! Look forward to working w you again!
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the great feedback, Lauren! :)
Mason-McDuffie Mortgage has received a review with 5 star rating from Ashley W
Reply from Owner
January 29th, 2026 12:00 AM
Thanks, Ashley! :)
Tai was very prompt and thorough answering our questions and moving the process along in a professional manner.
Reply from Tai Boutell
December 27th, 2024 08:50 PM
Thank you Tiffany, I really appreciate the feedback and awesome review!! Thank you!
Melanie is an amazing lender. Clear and concise communication made this transaction close in just 2 weeks. Thank you for all you do Melanie!
Reply from Melanie Rowe
January 28th, 2025 05:47 PM
I'm so glad to hear you had a positive experience, Carli. I always strive to provide clear and concise communication and I'm thrilled that I was able to get your transaction closed quickly. It was a pleasure working with you! Have a great day....
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.