Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Santa Cruz Lending Group
Brittany is knowledgeable, professional, strategic and kept us informed through our entire home loan process. She provided excellent feedback, resources, and even closed our loan ahead of schedule! We would not hesitate to work with her again....
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Reply from Owner
October 7th, 2025 12:00 AM
Thanks for the awesome review, Malia! :)
All went well
over promised and under delivered. We were supposed to close in 25 days and it took 60. Lack of communication, things that should've been checked off and taken care of weeks before. Challenges do pop up, but those should be the only thing holding...
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Reply from Cynthia Holthouse
February 11th, 2025 10:37 PM
I sincerely apologize that your experience with Mason-McDuffie and myself fell short of expectations. A 60-day close is certainly not our standard, and 25 days, while ambitious, isn't unheard of. I understand your frustration with the lack...
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Very pleasant team and polite
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Karen Mansfield
Everything went smoothly and Karen was on top of everything . i appreciate all her help and hope we canwork together again
I really appreciate the amazing communication Dianne provided and the great follow up. Dianne is so awesome to work with and so knowledgeable.
Reply from Dianne Pinheiro
February 3rd, 2025 05:50 PM
Thank you, Frank. As always it was a real pleasure working with you. You are one of the most patient agents in the area. Always looking out for your clients.
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Reno
Reno has received a review with 5 star rating from Salvador O
Reply from Owner
October 7th, 2025 12:00 AM
Thanks, Salvador! :)
for
Linda Munoz
Great information and response - LInda goes all out for her clients. We've used her several times and are always pleased. Her partner Zachary Johnson is also a great resource.
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Michelle Wickett
Always enjoy working with Michelle
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Michael Mahgoub
Stayed in contact and was very personable.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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