

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Tai is a knowledgeable, proactive and solutions-oriented professional who gets things done and stays in touch to achieve the best possible outcomes for clients!
Reply from Tai Boutell
May 30th, 2025 08:31 PM
Thank you Michael!! Much appreciated.
Tim is knowlegeable, always explains what is needed and assists in every little way (and big ways too).Tim is very pleasant to talk to and wears a smile (even on the phone). I hope his team will continue to correctly guide people through timely...
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Matt is one of a kind, he knows the business , treats my clients like his own family and friends, and absolute delivers every time
with incredible communication throughout the entire process.
Reply from Matt Miller
January 6th, 2026 09:55 PM
Carlo is one of a kind. His attention to clients and work ethic are rare. Always love when we help clients together.
Very communicative even during unconventional hours. Appreciated the timeliness of progress/updates/emails/signatures needed. Most importantly, did not feel like I was being hounded. Kept everything professional and to the point.
Reply from Rose Moxley
January 15th, 2026 02:42 PM
Thank you for the lovely words. It was my honor and pleasure to assist you in the purchase of your first home!
Matt went above and beyond in our transaction. He treats everyone involved with much respect and has strong communication and knowledge in the industry, I will be working with him again!
Reply from Owner
October 2nd, 2024 12:00 AM
Great to hear, Carlo! We agree, Matt ensures everyone he works with is well taken care so the ‘process’ is much easier and less stressful. Thanks for the kind words. We appreciate you!
It was a great experience working with Kathy! She has great communication skills, was very speedy when needing a pre-approval letter in the beginning. She also showed great customer service experience when she came to the final signing with...
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Renee Jones has received a review with 5 star rating from Randy C
Reply from Owner
April 3rd, 2025 08:50 PM
Thank you Randy! When you have good clients it makes my job easy!
service, great communication, and Renee has been there every step from beginning to end.
Reply from Renee Jones
May 21st, 2025 10:48 PM
Thanks Randy!
Kim was helpful in every way. She made herself available to us whenever we had questions and as first time homebuyers, that was really important for us . She's clearly extremely knowledgeable and experienced . Simply put, Kim is fantastic at...
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Kathy was the best! She was incredibly helpful and professionally answered all our questions in a way that made it super easy to understand. I really appreciated that she was available at seemingly all hours of the day for anything that came...
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Reply from Kathy McAlpine
April 2nd, 2025 03:13 PM
Jonathan ,I'm thrilled to hear that you had such a positive experience. It was a pleasure to assist you, and I'm glad I could be there whenever you needed help. Thank you for your kind words and for choosing Me for your financing !
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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