Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Mason-McDuffie Mortgage
April 24,2025Larry Wallace Performance SurveyI am writing this review in hopes of Larry Wallace to learn a better approach, technique and stylewith regards to engaging with customers. I have over 20 years experience in home purchases.This includes...
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experienced, very professional, very thorough and thinks outside of the box to help make things happen
Reply from William Simpson
April 24th, 2025 07:28 PM
Thank you Roger, you were great to work with
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Ross Foster
Ross and his team provided excellent service. I would highly recommend them. He quickly answered all of our questions throughout the process and did a great job explaining complex options in an easy to understand way.
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Ross Foster
Great communication and efficient process. Ross explained the complex terms and options in an easy to understand way and was quick to answer all of our questions.
Reply from Ross Foster
April 24th, 2025 09:42 PM
Thanks so much Jamie! We had such a great time working with you. Congratulations again!!!
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Ross Foster
Excellent communication and extremely smooth home purchasing process.
Reply from Ross Foster
April 24th, 2025 09:42 PM
Thank you for your kind words Creed! We so enjoyed working with you and Jamie. Enjoy your new home!!!
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Jamin Cousins
Jamin's explanation and education of the mortgage approval process and closing costs needed for my clients was very helpful and well done. Jamin was available and helpful for both my clients and me, as their Realtor.
Reply from Jamin Cousins
April 24th, 2025 02:50 PM
Thank you Lisa! It was wonderful to have our first closing together and I look forward to many more!!
for
Mason-McDuffie Mortgage
April 24,2025Larry Wallace Performance SurveyI am writing this review in hopes of Larry Wallace to learn a better approach, technique and stylewith regards to engaging with customers. I have over 20 years experience in home purchases.This includes...
read more
Reply from Owner
January 29th, 2026 12:00 AM
Thank you for taking the time to offer your feedback, Peter. We’re genuinely sorry to hear that you encountered stress and confusion during your transaction. Our goal is to have every transaction be beyond great.Your feedback helps us identify...
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Andrea Schenk
Communication is key, and Andrea was clear and concise. Such a smooth transaction with a quick close.
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Melanie Rowe
Melanie was very responsive and very knowledgeable for all our questions throughout the entire process. I was able to trust that mistakes were not being made.
Reply from Melanie Rowe
May 2nd, 2025 01:31 AM
I'm glad to hear that you felt confident and well-supported throughout the process. Your trust is important, and I'm pleased I could assist effectively with your questions. Thank you for your feedback.
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Dana Orr
The attention ans and detail along with being very easy to get in contact with helped anytime I had questions or concern.
Reply from Dana Orr
April 23rd, 2025 04:04 PM
Kylie, I am SO excited and proud of you! You are an example that young people that work hard can purchase a home with $0 down and have a house payment that is close to a rent payment!
Please keep stopping by to visit!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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