

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Kisha was there every step of the way. Her guidance helped us understand what needed to be done
Andrea was great to work with because she is experienced, knowledgeable and responsive. I knew she was going to do all we could to help our client get the house she wanted and was an asset to help protect our client and push things along when...
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Mason-McDuffie Mortgage has received a review with 5 star rating from BRENDA P
Reply from Owner
January 29th, 2026 12:00 AM
Thanks, Brenda! :)
Melanie's assistance and availability is unrivaled. she's truly awesome at her job!
Reply from Melanie Rowe
June 3rd, 2025 03:45 PM
I'm thrilled to hear that you found my assistance and availability to be exceptional. It was a pleasure working with you, and I appreciate your kind words.
We have been working with Barrett for years and recently closed on our home. Thanks in large part to Barrett's guidance the process went very smoothly. She is consistently very responsive and informative, frequently checking in and never missing...
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We have been working with Barrett for years and she has always been super responsive and very informative, frequently checking in and never missing a beat to help us as first time home buyers fully understand this complex and lengthy process....
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Excellent communication letting us know what needed to be done and keeping us informed on the next steps
Reply from Ross Foster
May 2nd, 2025 04:54 PM
Thank you so much for the kind feedback Steve! Congratulations again!!!
Jeremy was very patient throughout the whole process and diligently worked to ensure everything was done on time and for our benefi.
Nikki is a great communicator, she thinks outside the box, she is resourceful, and always does a great job for our clients!
I’m deeply grateful for Melanie’s flexibility and understanding of my asynchronous communication style. Her responsiveness and expertise transformed what could have been overwhelming into a seamless, stress-free experience.
Reply from Melanie Rowe
May 2nd, 2025 01:29 AM
I'm delighted to hear that my flexibility and understanding of your communication style made the process seamless and stress-free for you. It was a pleasure assisting you, and I appreciate your kind words.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.