

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Melanie and her team are consummate professionals, and approachable to boot. No question is too big or too small; Melanie is always available to help you understand the process or calm your fears. Melanie made an overwhelming process quite...
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Reply from Owner
May 29th, 2025 12:00 AM
I'm thrilled to hear that you found the home buying process seamless and that I could assist in making it a painless experience. It was a honor helping you into your first home, Faith, and I appreciate your kind words and recommendation. If...
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Melanie Rowe has received a review with 5 star rating from Julie S
Reply from Owner
June 29th, 2025 12:00 AM
I'm thrilled to hear that you had a positive experience, Julie. It was a pleasure assisting you throughout the process. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing...
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Concord has received a review with 5 star rating from Philip B
Reply from Owner
October 2nd, 2025 12:00 AM
Thanks for the great review, Philip! :)
What a seamless deal! Patty and her team had excellent communication with me and my client, provided helpful knowledge and a friendly, trusting realtionship. Can't wait to do another deal with Patty and her team!
Reply from Patty Seagrave
May 28th, 2025 09:05 PM
Thank you for your kind review. We enjoyed working with you on this transaction. Let's make it a habit!
Patty and Tommy made our mortgage experience so seamless. They communicated clearly what was needed to move forward and were very transparent through the whole process. I would recommend anyone considering purchasing a home to them.
Reply from Owner
June 2nd, 2025 02:27 PM
Thank you for your kind words. We enjoyed working with your family and hope you have many happy years in your new home.
Patty and Tommy made out whole experience great!!! They were transparent and told us exactly what was needed. They made sure any questions we had were answered timly. I would recommend anyone considering buying a house to them. we are so thankful!...
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Reply from Patty Seagrave
May 28th, 2025 09:06 PM
Thank you so much for your kind review. We were so excited to help you and your growing family purchase a home. We hope you have many happy years in your home. We enjoyed working with you!
I never havw to worry when I refer a client to Kathy. She always guides tjhem through the process and gets them to the finish line.
Reply from Kathy McAlpine
May 29th, 2025 07:59 PM
I'm pleased to hear that you have confidence in referring clients to me. Guiding them through the process and ensuring a smooth journey is always my priority. Thank you for your trust and support.
Brad had the clear to close way ahead of schedule & docs out to title in advance. That was refreshing!
Reply from Brad Lynch
May 28th, 2025 01:17 PM
Thanks for the nice review Kyle! Exceeding expectations is always my #1 goal. Best to you and your clients for life sir.
Helpful, timely, worked well with everyone involved in the process. Competence and care.
Reply from Jamin Cousins
May 28th, 2025 01:57 PM
Thanks so much Ben! It was a pleasure to work with you!
Melanie was awesome and patient with us always had the answers I never felt pressured and always quick to reply if needed . Probably the smoothest process.
Reply from Melanie Rowe
June 3rd, 2025 03:47 PM
I'm thrilled to hear that you found the process smooth and that my efforts made a positive impact. It was a pleasure assisting you, and I appreciate your kind words.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.