

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Margie was absolutely wonderful. She displayed a high level of professionalism and knowledge with my clients and myself. Additionally, she was prompt with answering time-sensitive questions and made sure we did everything to get to the end-goal!...
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Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the awesome review, Bobby! We appreciate you! :)
Stacey, Katerina and team were a delight to work with. They helped us ease through the process as first homebuyers. We are so grateful for their help!
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the great review, Kristina and CONGRATS on your first home purchase! :)
They changed a term of my loan after closing. I should have stayed with Chase or used Rocket.
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for your feedback, Aaron. We’re sorry to hear your experience was less than great. Our CD process is typically clear and smooth however it seems that wasn’t your experience. If you’re open to it, we’d like to continue the conversation...
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Answered her phone!! Whether she could get to my question right then or not, she answered. That's huge!
And of course being the sweet person that she is makes the transaction a delight.
Trisha was such an amazing lender to work with during our home buying process! I had way too many questions and she always had the time and knowledge to answer them. Thanks Trisha for all of your help and making our experience seamless and...
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Reply from Trisha McIntire
June 4th, 2025 12:29 AM
Thank you Brittany. Always here for you guys!
Jeff was very professional and pleasant to work with. He addressed all our needs right away. I would recommend him to anyone. Thanks for all your assistance in getting our new home. Such a blessing.
Reply from Jeff Harrison
June 5th, 2025 06:58 PM
Melissa it was great working with you and William once again!
Mary was very helpful and understanding
She had knowledge of the financial system and very pleasant to work with. We would go through her again
Reply from Mary Johnson
June 2nd, 2025 03:36 PM
I just loved working with you both. Thank you for the kind words.
Judy was very informative & always kept me abreast of any issues or things I needed to complete. Anytime, I called or emailed Judy she was extremely responsive.
Reply from Judy Bettencourt
June 2nd, 2025 02:41 PM
Thank you Nadia. It was my pleasure to help you with your loan.
Such a good pod loan officer. Melanie has help me purchased my new home and answered all my questions weither big or small. I high recommend going to Melanie if ever your in a financial bind but want to accomplish your dream of owning a home....
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Reply from Melanie Rowe
June 3rd, 2025 03:50 PM
I'm so happy that I could assist you in purchasing your new home. Thank you for your high recommendation. It was a pleasure working with you to achieve your homeownership dreams, Hannah!
Communication, dedication
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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