

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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This was my first time working with home creations. I really hope they just have another lender I can work with. This was the worst lending experience I ever had. Luckily, my clients love me but this was their first time and it was no enjoyable...
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Ricky was on top of everything from beginning to the end. It was the smoothest and quickest loan transaction we have ever had.
Reply from Ricky Johnson
July 29th, 2026 02:13 PM
Deborah, I'm grateful to hear that you found the loan transaction smooth and quick. Ensuring a seamless experience from start to finish is always my goal, and it's great to know that I was able to achieve that for you. Thank you for sharing...
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Mary answers all the questions you needed answered.
Reply from Mary Johnson
July 29th, 2026 02:44 PM
I'm pleased that I could provide the answers you needed, Vanessa. If you have any more questions or need further assistance, feel free to reach out at any time.
Very helpful. Walk us through the whole process.
Reply from Mary Johnson
July 29th, 2026 02:44 PM
I'm happy to hear that I could assist you throughout the entire process, Geraldo. It's important to me that you felt supported every step of the way. If you have any more questions or need further assistance, please feel free to reach out.
Great costumer service. Very helpful had a great experience threw my buying home processs.
Reply from Owner
August 4th, 2026 12:00 AM
Thanks for the awesome review, Geraldo and CONGRATS on your new home purchase! :)
Ricky Johnson has received a review with 5 star rating from Vanessa A
Keeley was prompt and clear on all her communications. She didn't ask multiple times for the same documents and worked hard to keep the loan processes straightforward and swift.
Reply from Owner
August 11th, 2026 12:00 AM
Thanks for the awesome review, Amanda! :)
Keeley Williams was amazing from start to finish!
Reply from Owner
July 31st, 2026 12:00 AM
Thanks, Russell! We appreciate you! :)
Ricky was on top of everything from the beginning to the end. It was the smoothest and quickest loan transaction we have ever had.
Reply from Owner
August 4th, 2026 12:00 AM
Deborah, I'm grateful to hear that you found the loan transaction smooth and quick. Ensuring a seamless experience from start to finish is always my goal, and it's great to know that I was able to achieve that for you. Thank you for sharing...
read more
very east to communicate especially because we are out of town and trying to get this finished. Patty and her staff were very accommodating
Reply from Patty Seagrave
July 29th, 2026 01:37 PM
Thank you for your kind review. We understand how difficult it can be to purchase when you are in another state. We enjoyed working with you and are here to assist any way we can.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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