

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Debbie and her team made the process for us easy and that they had our best interest in min. They walked us through every step answering all our questions simplifying our life and allowing us to make the best decisions.We greatly appreciated...
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Nathan was authentically serving our best interests, communicated extremely well, and did everything he could to make the process go well, ensure we understood, ansnwer my questions. When challenges came, he rose to the occasoin with joy.
Reply from Nathan Cousins
September 18th, 2025 07:34 PM
Thanks for your glowing words Tony. It was SUCH a treat to be on your team for this process and I love that we're not practically neighbors (or will be shortly after the festivities). All my very best and hope to be in touch.
Good communication
Reply from Mary Johnson
September 19th, 2025 03:16 PM
thank you Kenny.
Drew and Domenic are very professional.
Reply from Drew Morris
September 18th, 2025 06:48 PM
Thank you Chuck and Jamie for highlighting the professionalism you experienced with Dominic and me. If you have any further thoughts or need assistance in the future, please don't hesitate to reach out.
Don Bartolomucci. Couldnt find a better professional to work with, he was there for us at every turn. Did I mention one of finest man you could find.
Reply from Don Bartolomucci
September 20th, 2025 12:41 AM
Thank you, Gregory, for sharing your thoughts. I'm glad to know you felt well-supported throughout the process. You are important to me and I value our relationship very much and it means a lot to receive your positive feedback. If any further...
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Communication was amazing. She goes above and beyond. Debbie's service is bar none.
Reply from Debbie Wood
September 18th, 2025 04:37 PM
Chris,
Thank you very much for your kind words. Can't wait until our next one.
Tammy was ALWAYS willing to take my calls, texts, and responded quickly to emails. As a real estate agent, Tammy was working with my clients who needed a loan. Tammy was exceptional in providing them with amazing customer service, and ME- as...
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Good communication, easy to reach, thorough. Thank you
appreciated all the helps you give us Thanks
Thank you Debbie. Super appreciate the amazing service. You unquestionably go above and beyond.
Reply from Owner
September 30th, 2025 12:00 AM
Thanks for the awesome review, Chris! We appreciate you! :)
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.