

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Communication is always awesome with Nathan... He's particularly great at keeping the process streamlined and easy to follow. I love recommending him to others!
Reply from Nathan Cousins
September 22nd, 2025 08:53 PM
You da man! It was so fun to reconnect with your family and get you into a great refi. Looking forward to being in touch.
I'm not a fan of surveys. Toni was very helpful for us. :)
Reply from Toni Ryan
October 1st, 2025 03:57 PM
I understand but I so appreciate you. Thank you!!
Patty and her team were very responsive to any questions I had. They were efficient and worked to make sure my loan process went smoothly. I really loved the app. It kept me in the loop on the status of my loan
Reply from Patty Seagrave
September 22nd, 2025 06:17 PM
We were so happy to work with you on your move to Tennessee. Thank you for being a great customer and being so prompt with your paperwork. We enjoyed working with you and appreciate the opportunity to assist you with your mortgage.
Linsey and danielle were accessible, knowledgeable, and so friendly!
Ken and the team from Mason Macduffie are top notch. We would highly recommend them to anyone looking for a home loan. !!!
Reply from Ken Yoder
October 24th, 2025 05:17 PM
Thank you, Robin, for sharing your positive experience. I'm glad to hear you had a good experience with us at Mason-McDuffie Mortgage. Your recommendation means a lot, and I appreciate your kind words about our team. If there's ever anything...
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Mason-McDuffie Mortgage has received a review with 5 star rating from Steve W
Reply from Owner
January 29th, 2026 12:00 AM
Thanks, Steve! :)
Debbie is the best everyone should go to her. Up front will not hide anything from you. Debbie is the best at what she does.
Reply from Debbie Wood
September 22nd, 2025 03:58 AM
Wow! Thank you for your kind words. I wish you the best in your new home.
Shes very open and honest on all procedures of the loan process..Always available and return call, texts, emails...I will definately use her again.
Reply from Patty Seagrave
September 22nd, 2025 02:08 PM
It was great working with you - even though our time from start to finish was short - 13 days! I appreciate you trusting our team with this closing. I know you were hesitant with the loan type and was unsure if we could meet the timeline. We...
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Gregg was super personable and patient . He made sure to answer all our questions ajd and was available whenever we needed him . His extensive experience and great customer service made the entire process quick and seamless .
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Reply from Gregg Anderson
September 24th, 2025 05:22 AM
Thank you for the great feedback, Erick! I'm happy to know that my approach helped make the process smooth and that I was able to address all your questions. It's always my goal to be available and provide a pleasant experience. If you need...
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Excellent and highly professional service. Gregg was awesome to work with and made the entire process easy.
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the great review, Erick! We appreciate you! :)
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.