

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Patty was absolutely fantastic throughout the entire process. She was helpful, answered any and all questions when they came up, and was genuine. She cared about us getting into our home and I could feel that throughout the entire process....
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Reply from Patty Seagrave
August 3rd, 2026 03:34 PM
Thank you so much for this kind review. We were so happy to help you go from tenant to owner! We loved working with both of you and wish you many years of happiness in your new home.
Phil Quisin has received a review with 5 star rating from Frankie B
Phil is amazing. He doesn't over promise he tells you exactly what the situation is. Pure honesty and transparancy. He always over delivers! Great customer service, easy to speak with and get a hold of in a world where no one answers their...
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John and Helen were extremely helpful through the entire home buying process. Any question I had, they were able to provide clear and extremely thorough answers. I even called on the weekends, and the support I recieved was still top notch.
Reply from John Meussner
August 3rd, 2026 06:07 PM
Congratulations on your new home Mike! It was a pleasure working with you and myself & my team greatly appreciate the opportunity to be a part of your first home purchase! Wishing you many happy years ahead in your new home. And THANK YOU for...
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Charles goes above and beyond for every client I have ever referred to him ! He guides the buyers and keeps them informed every step of the way for an informative smooth transaction. I highly recommend Charles for any of your lending needs...
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Keeley took over my clients loan when they were not happy with a different lender. Not only did she jump in at the last minute, but she was able to get them cleared to close in 3 days! My clients were over the moon with her, which always makes...
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Reply from Owner
August 25th, 2026 12:00 AM
Thanks for the awesome review, Darcee! We appreciate you! :)
Andrea is very knowledgeable and easy to communicate with. We were first time homebuyers and she walked us through the entire process and answered all of our questions quickly. Andrea was instrumental in our home buying process.
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Easy to close
Reply from Jennifer Patrick
August 3rd, 2026 04:25 PM
Mitchell, I appreciate your feedback and I'm happy to hear that the closing process was easy for you. Congratulations on your lakeside home! If you have any more needs in the future, feel free to reach out.
job it takes the time to explain you and help you out text the time to explain and make sure you understand. Great job. I recommend it. Thanks for everything.
Dana had very good communication with me, she had great ability to anwser the questions that i asked her, she worked very hard to get me the best loan deal that i was eligible for and I just overall really appreciate dana
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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