Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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TC Smukalla
TC's Customer service and problem solving skills are 2nd to none!
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Tammy Lanore
She was very pleasent to deal with. Providing the neccessary information in a concise and timely manner. Great to deal with
Reply from Tammy Lanore
December 8th, 2025 07:58 PM
You guys were the best!! Thank you for being amazing to work with! Congratulations on your new home!
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Nikki Erickson
It wasn't Nikki, but the processors and underwriters. They need to take a snapshot at some point and then make a decision on what is possible or needed and stick with it. It shouldn't be a moving target. If you are given approval with conditions...
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Renee came thru where the other lender did not. She's experienced, personable and Got R Done, Again :)
She went above and beyond with her service. She went out of here way in making sure she had everything she needed to get the process going. She was clear and was able to answer any questions that I had in a timely manner. If I were to go through...
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Kisha is very helpful, easy to talk to.,. She never give up until she found the right lender for us. She made our dream into reality!!! I would recommend her to my friends and family. MAHALO KISHA KAWAKAMI We really appreciate you
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Tim Steele
Quick to communicate and answer any question I had. Smooth no pressure transaction. Just a great personality to deal with! We'll be doing business again when the rates improve . Thanks Tim!
Reply from Tim Steele
November 20th, 2025 05:41 PM
Alvin, it was a pleasure assisting you. 🙂Thanks so much for your review and please don’t hesitate to reach out anytime. Have a fantastic Holiday Season!
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Jamin Cousins
Due to me being a first time home buyet he made the process very easy giving me plenty of time and a heads up to documents that I needed to provide. Also very accommodating by working with my dad to keep things moving forward due to me being...
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Reply from Jamin Cousins
November 18th, 2025 10:36 PM
Thanks so much Jordan! It was a pleasure to be a part of this!
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Brandon was extremely helpful throughout the entire process, he answered all of our questions quickly and ensured that he helped us to get where we needed with the lending process.
Reply from Brandon Huff
November 18th, 2025 08:10 PM
I'm glad to hear that you felt supported throughout the lending process, Andrew. Assisting you promptly and guiding you to your goals are things I always aim to achieve. If you have any additional questions or need further assistance in the...
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April Ramker
April was excellent throughout the entire process. She was always available to answer our questions by phone, text, or email, and consistently kept us informed about rate changes—whether they were working in our favor or not. As we approached...
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1801–1810 of 40361
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.