Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Mason-McDuffie Mortgage
Mason-McDuffie Mortgage has received a review with 5 star rating from Sonny F
Reply from Owner
August 23rd, 2026 12:00 AM
Thanks, Sonny! :)
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As a first-time home buyer, I had very little knowledge of the process, but Matt made it seamless. He was incredibly patient, took the time to answer all my questions, and made me feel comfortable and confident through every step. He broke...
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Reply from Owner
August 10th, 2026 10:18 PM
Thanks for the great review, Nicolette and CONGRATS on your first home purchase!! :)
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I was a first-time home buyer and had very little knowledge of the process. Matt was so patient with working with me answering all my questions and then helping me feel comfortable through every step of the process. He was able to break down...
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Darren kept everyone updated on our deal we just closed. Great communication. They even moved a few conditions to funding to make it all come together in time. I appreciate Darren’s efforts!!!
Reply from Owner
August 8th, 2026 05:06 AM
Justin, thank you for the kind words. Darren will be thrilled to hear it — he works hard to keep everyone informed. We’re glad moving a few conditions to funding helped everything come together in time. Congratulations on your closing and we...
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Darren Pomponio has received a review with 5 star rating from Chiu C
Reply from Owner
August 7th, 2026 08:39 PM
Thank you, Chiu Chan, for the wonderful 5-star rating! We appreciate your support and look forward to serving you again soon.
Darren was great because he was very familiar with the VA homeloan and has answers to a lot of questions that I had
Rescinding previous review
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Almost nothing electronic worked without a struggle, and I was extremely frustrated when trying to provide docummention. I undstand there needs to be conplete paper trail with the funding process, but it seemed that very often nothing I could...
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Reply from Brandon Huff
August 7th, 2026 01:50 PM
Tobin, I appreciate you sharing your experience with me. I'm sorry to hear about the frustrations you faced with the electronic processes and documentation. I understand how important it is to have clear guidance, and I apologize for any confusion....
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Dana Orr
Good communication and follow through
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Tim Williams
The entire process of buying a home can be both exciting and stressful at the same time. Tim was extremely helpful in navigating this entire process, clearly outlining options, communicating proactively, and in general being a great partner...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.