

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Victor had great communication . He was very prompt in responding to questions and making sure we understood everything he was explaining along with understanding the process . Victor is also very professional and polite . We were really happy...
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Reply from Victor D. Romero
March 27th, 2026 11:57 PM
Thank you Alicia for the kind words. I thoroughly enjoyed working with you!
I cannot recommend Renee enough! She guided us through the entire process of securing a loan for our new home, and her expertise was evident from day one. Renee is incredibly knowledgeable about the intricacies of home financing; she didn't...
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Dana is awesome and easy to work with!
Reply from Dana Orr
December 9th, 2025 03:31 PM
Adrian, It is a pleasure to have been part of this huge step~ I wish you all the best in the future and hope you will continue to stop by and see us!
Very attentive and when problems arose she was quick to find a resolution. Worked with her before and would again.
Reply from Mary Johnson
December 9th, 2025 02:31 PM
It's wonderful to hear that I could assist you effectively, Chelsea. Addressing issues promptly and ensuring a seamless experience is always my aim. I'm thankful for your continued trust and would be happy to work with you again in the future....
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Jamib communicates quickly and listens and finds the best opportunity for us every time!
Reply from Jamin Cousins
December 9th, 2025 03:22 PM
Thanks so much Chris! What a treat to get to work with you twice in one year!
very quick to respond and helpful
Reply from Mary Johnson
December 9th, 2025 02:32 PM
I appreciate your feedback, Sean. It's great to know that my timely responses and assistance were helpful to you. If there's anything further you need, don't hesitate to reach out.
Tim was very easy to work with. Tim was very responsive, easy to talk to, very knowledgeable and gave us a lot of good advice. Tim met with us after hours and during weekends as we moved along the process of buying our home. 10/10 would recommend....
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He responded as quickly as he could. Very important when you or your clients have questions.
Reply from Matt Miller
January 6th, 2026 09:29 PM
Thank you or the opportunity to work together and am very happy to have helped them in the next chapter of their story. Working with top agents always makes the process better for everyone.
Tim Steel is the real deal! Easy to work with and very attentive.
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the great review, Jesus! :)
Although I’ve known Matt for a few years, this was our first transaction together. Communication is very important to me, and I appreciate when someone is straightforward as well. Even with his busy schedule, he always made the effort to get...
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Reply from Owner
December 28th, 2025 12:00 AM
Thank you so much for the great feedback, Nancy! We appreciate you! :)
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.