

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Ricky was a pleasure to work with. Very communicative, followed up with providing updates, made the transaction easy and quick.
Reply from Ricky Johnson
January 26th, 2026 04:12 PM
Kimberley, I appreciate your kind words. It's great to know that the communication and timely updates made the process easy and quick for you. Ensuring a seamless experience is always my priority. Thank you for trusting me throughout the transaction....
read more
Kisha was such a big help throughout the process. From creating my initial loan to financing for a lower rate after a year, my experience has been amazing. She is very knowledgeable in the mortgage lending business and took the time to answer...
read more
Always great experience with Kathy
Reply from Kathy McAlpine
February 15th, 2026 09:22 PM
Thanks Peter and Thanks for your loyalty
Excellent loan officer
Excellent service, creativity and communication.
Reply from Matt Mitchell
January 27th, 2026 11:25 AM
Thank you so much for the 5-star review! Excellent service, creativity, and clear communication are exactly what I strive to deliver on every transaction, so I’m glad that stood out. I truly appreciate the trust and the opportunity to help—always...
read more
Larry and nicole !!!
Reply from Larry Wallace
February 7th, 2026 08:59 PM
Thanks Landon. We are ready for the summertime party at your new beach home!
Couldn't have asked for a smoother process. We had no idea what we were doing. We showed bailee the house, she got us pre approved pretty much overnight, then bam. We closed within 30 days. She knew exactly what to do and took care of everything!!...
read more
Reply from Bailee Busby
January 23rd, 2026 06:18 PM
This made my day, thank you Kaydee! I’m so glad I could help guide you through the process and get you home so quickly. Wishing you so much happiness in your new place.
Melanie is a great communicator. She worked to be sure my client had the perfect product. She was ready to close earlier than we needed. I would highly recommend Melanie for great personal service.
Reply from Melanie Rowe
January 29th, 2026 08:34 PM
Cindy, I appreciate your kind words. I'm pleased to hear that my communication and timely service met your expectations. Ensuring that your client had the right product was a priority for me, and I'm glad it all went smoothly. Thank you for...
read more
Our experience with Melanie Rowe & Mason Mac was INCREDIBLE! We are first time home buyers and Melanie explained every step of the process to us clearly and concisely. There were no surprises from beginning to end . we felt informed and supported....
read more
Reply from Melanie Rowe
January 29th, 2026 08:34 PM
I'm really pleased to hear about your positive experience, Noel. Being a first-time homebuyer can be daunting, and I'm glad I could help make the process clear and less stressful for you. It's important to me that you felt supported and informed...
read more
Toni was very helpful and responsive
Reply from Toni Ryan
January 22nd, 2026 05:27 AM
Thank you so very much for your kind words. I am so happy you got into your home.
1411–1420 of 40360
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.